Senior Client Executive/Account Manager - Global Broker (Hybrid working)

National African-American Insurance Association (NAAIA); Broadland; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An international insurance brokerage is seeking a Senior Client Executive to manage a diverse aviation insurance portfolio in Norwich. The ideal candidate will have extensive experience in client-facing roles and a good understanding of the aviation market. This hybrid position requires at least three days a week on-site work. Join a company that values diversity and offers professional development opportunities.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Flexible work environment

Qualifications

• Extensive relevant experience in a Client facing role, preferably with a London Market Broker.
• Desire to be a team player, but ability to work independently.

Responsibilities

• Handle a worldwide client base, managing portfolios of aviation clients.
• Build and maintain relationships to meet complex risk management needs.

Skills

Client facing interaction skills

Face to face presentation skills

Job description

Overview

We are seeking a talented and experienced insurance professional to join our Aviation Speciality team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

The successful individual will be managing an insurance portfolio of Aviation Clients spanning a wide breadth of the Aviation Industry.

Whilst prior Aviation experience would be ideal, we are open to applications from Corporate/Commercial Account Managers currently working for local Brokers, looking for a new and exciting opportunity within a specialist line of Insurance.

The Aviation and Aerospace Specialty Practice combines a deep understanding of our clients and their industries with unparalleled product knowledge, market access and experience in specialty insurance. Product Lines Teams include Aerospace, General Aviation, Airlines, Accident & Health and Space.

Responsibilities

• Handle a worldwide client base, involving a mixture of Direct Clients and Producers (both Marsh offices, and other Third Party Producers).
• Work on Insurance and Reinsurance placements.
• Have an ability to manage a broad based portfolio, of varying degrees of complexity.
• Work seamlessly with the rest of the team, including liaising with the broking team/Insurers and Clients/Producers.
• Take initial enquiry / obtain the necessary information needed to create a slip / liaise with brokers and/or markets / put together client quotations and explain the coverage as required / prepare firm order slips and send them for processing once agreed / carry out any alterations that might be required throughout the policy period - i.e. from an Account Management perspective, effectively manage a risk and the process \'from start to finish\'.
• Build and maintain relationships with clients and ensure that their complex risk management needs are appropriately met.
• Engage in independent senior-level client interaction and demonstrate expertise in problem solving, areas of coverage and client relationships.
• Utilize expert risk expertise and knowledge of industry and insurance marketplace to review clients\' exposures and loss experience and develop solutions for complex clients\' needs, including recommending additional products and services as solutions.

What you need to have

• The position is for a Senior Client Executive/Account Manager with extensive relevant experience in a Client facing role, preferably with a London Market Broker.
• A desire to be a team player, but with the ability and confidence to work under your own initiative.
• Client facing interaction skills
• Face to face presentation skills

What makes you stand out

• Aviation market knowledge
• Extensive experience in Aerospace
• Possess good technical knowledge of Aerospace based clauses/wordings, as you will need to be able to draft slips/endorsements and explain coverage.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world\'s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.