Senior Client Development Executive

Charles Russell Speechlys; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Charles Russell Speechlys is seeking a Senior Client Development Executive to support strategy delivery for Technology, Consumer & Sport. You will work with the Client Development Manager to drive marketing, relationship development and business planning across TCS initiatives.

You will help prepare budgets, track campaigns, maintain client and prospect lists, and lead selected initiatives. The role involves content creation, pitches, credentials, newsletters and collaboration with the wider

Qualifications

• Experience in a legal environment is essential.
• IT savvy with Microsoft Word, Excel and PowerPoint.
• Some knowledge of CRM systems (InterAction preferred).
• Interest in Technology, Consumer & Sport sectors.
• Good academic record.

Responsibilities

• Support the CDM in implementing the TCS sector strategy and related objectives.
• Assist with business planning, budgeting materials, and meeting notes.
• Maintain overview of TCS priorities, activity, and progress; prepare materials.
• Track major case successes, new clients, and matter collation.
• Assist with targeting and pipeline; maintain priority lists and follow-ups.
• Lead on selected TCS relationship initiatives and campaigns.
• Collaborate with Client Development team to identify cross-selling opportunities.
• Manage CD budget tracking and expense analysis for CD activity.
• Capture and organize TCS credentials, case studies, quotes, and rankings.
• Contribute to tenders, pitches, proposals; ensure tailored materials.
• Provide guidance on pitch documents and mailings.
• Support InterAction CRM deployment and adoption.
• Produce and report on newsletters and legal updates with CRM.
• Create/update sector/intranet content.
• Lead on directories and awards submissions with researchers.
• Plan, deliver and report on campaigns and client engagement activities.
• Coordinate PR activity with fee earners and PR team.
• Develop and report on key information in repositories for proposals.

Skills

Experience in legal environment

Tools

Microsoft Word

Excel

PowerPoint

InterAction CRM

Job description

Roles and Responsibilities

• Support the Client Development Manager (CDM) in the implementation of the Technology, Consumer & Sport (TCS) sector strategy, helping to deliver the group’s strategic marketing, relationship development and business planning objectives.
• Support the CDM on developing, reviewing and updating business planning and budgeting materials, participating in meetings, producing notes, amending documents and following up on action points.
• Support the CDM maintain a clear overview of TCS priorities, upcoming activity, partner leads, agreed actions and progress against objectives, including preparing meeting materials, producing notes and following up on next steps.
• Keeping track of all the major case successes and developments, new clients and instructions, reporting back to the teams at regular team meetings and managing the matter collation process.
• Supporting the CDMs on the targeting and pipeline process by maintaining priority client and prospect lists, tracking relationship activity, coordinating follow-up and helping partners progress agreed opportunities.
• Lead on selected TCS relationship initiatives, including sector campaigns and follow-up actions designed to support growth across Technology, Consumer and Sport. Work closely with the TCS campaign leads and the CDM on delivering the TCS business plans.
• Collaborate with the wider Client Development team to identify cross-selling opportunities, growth areas and priority targets that support both the TCS sector plan and wider firm objectives.
• Act as the point person for CD budget tracking for the campaigns within the TCS sector focus group, working alongside our CDM to ensure that campaigns and the wider divisions are keeping to pre-agreed budgets. The Senior Client Development Executive (SCDE) will also be expected to analyse expenses to track CD activity against business objectives, identifying any areas for improvement.
• Own the process for capturing, updating and organising TCS credentials, case studies, matter highlights, client quotes, testimonials, rankings and sector proof points, ensuring they are easy to access and suitable for use in pitches, proposals, directories and client conversations.
• Play a leading role in TCS-related tenders, pitches, proposals and credentials, from initial strategy and research through to content drafting, document production and final delivery, ensuring materials are commercial, tailored and relevant to the opportunity.
• Provide guidance to the Client Development Executive on day-to-day pitch documents, credentials, mailing lists, sector updates and other TCS deliverables.
• Support the development of InterAction, our contact management system (e.g., mailing list cleansing) and be a ‘champion’ for the system within the rest of the firm.
• Produce, distribute, analyse and report on digital newsletters, legal updates and other direct mailings, working with the CRM team and with the Client Development Executive (CDE).
• Creating and maintaining internet and intranet content for your sectors/services.
• With overview of the CDM, lead on the legal directories and award submissions process, consulting with partners and the research teams to ensure that submissions are in the correct format and delivered on time.
• Support the planning, delivery and reporting of TCS campaigns and client engagement activity, including targeted events, roundtables, panel sessions, seminars, webinars, podcasts, newsletters, legal updates and client hospitality.
• Supporting the CDMs, working with fee earners and our PR team, on the coordination of PR activity for your sector/service groups.
• Developing, populating (rankings, quotes, testimonials, deals etc.), collating and reporting on key information for your sectors/services and ensuring they are stored in the relevant repositories (e.g., PitchPoint & HighQ) and available quickly and easily for proposals, collateral etc.
• Undertake ad hoc research on markets, sectors, industries, organisations and individuals of relevance to specific business development initiatives in relation to technology, consumer & sport.
• Contribute to wider firmwide Client Development projects and priorities where relevant, particularly where they support sector growth, campaign delivery, client relationship development or improved ways of working. Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.

Skills and experience

Essential

• Experience in a legal environment is essential.

Desirable

• IT savvy and computer literate with a good knowledge of Microsoft Word, Excel and PowerPoint.
• Some knowledge of CRM systems (preferably InterAction).
• A good understanding of and interest in the three firm-wide sectors that the team supports (Technology, Consumer & Sport).
• Good academic record.

Person specification

• Responsible, confident, robust, proactive.
• A proven track record of delivering/achieving results and targets.
• A quick learner who is able to hit the ground running.
• A strong team player.
• Able to adapt and respond at short notice.

Reasonable Adjustments

At Charles Russell Speechlys we are committed to an inclusive and accessible recruitment process, where candidates can perform to the best of their ability at an interview or in a test situation. At any point in the hiring process for this role, if you require a reasonable adjustment or accommodation that might assist you during the application and interview process, please reach out to the above-named contact and they will work with you to understand your requirements. For more information, please see our Workplace Reasonable Adjustments Statement .

Any information you disclose will be kept confidential unless otherwise instructed by you, and will only be used to provide appropriate support to you during our assessment process.

Diversity, Equity & Inclusion

Charles Russell Speechlys is an Equal Opportunities Employer, and we are committed to developing an increasingly diverse, inclusive and supportive culture where everyone can be themselves, feel valued, and that they can thrive and belong. Please see herefor more information on our employee-led.

charlesrussellspeechlys.com

Hybrid working - We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.