Senior Clerical Officer (Academic Support Research, Ethics)

Bangor University; Bangor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK university is seeking a full-time Senior Clerical Officer to provide administrative support within the College of Medicine and Health. This role includes assistance with research processes and ethics administration, along with collaboration across various departments. The ideal candidate must have strong organisational skills and experience in an administrative setting, with the ability to work independently in a bilingual environment.

Qualifications

• Experience in a busy office/administrative environment.
• Implementing and maintaining administrative systems and procedures.
• Extensive experience of organising meetings and minute taking.

Responsibilities

• Provide administrative support to College Deans and Directors.
• Assist in organising meetings, events, and workshops.
• Coordinate with guest lecturers and researchers.

Skills

Good communication and interpersonal skills

Excellent organisational skills

Ability to build relationships

Proactive improvement mindset

Confidentiality and GDPR awareness

Education

Educated to AS/A level or NVQ level 3

Desirable: NVQ level 4

Tools

Microsoft Office

Job description

Overview

The College of Medicine and Health is seeking a full-time, permanent Senior Clerical Officer (Academic Support Research, Ethics) to join the College Administrative Team.

Duties include providing efficient administrative support to the College and School Research teams with the organisation and day-to-day operation of administrative processes for Research and Impact. The postholder will also assume the role of Ethics Administrator for the College. The role is based at Bangor University and offered on a full-time basis, with consideration for part-time or job share arrangements.

The closing date for applications is 13/10/2025. Applications are to be submitted via the online recruitment website; paper applications are available by request for access reasons.

This position supports equality of opportunity and operates in a bilingual environment.

Purpose of the Job

• Provide administrative support to activities associated with the research and impact function within the College of Medicine and Health.
• Work closely with the College Deans of Research, College Director of Research Postgraduate Studies, School Directors of Research and Impact, Ethics Chairs, and other key role holders within the College and Schools.
• Collaborate with colleagues within Professional Services (e.g., Integrated Research & Impact Support Team) to support research and impact activities.

Main Duties and Responsibilities

• Provide effective administrative support to College Deans of Research, School Directors of Research and Impact and other key role holders.
• Assist with the organisation and day-to-day operation of administrative research processes and procedures for the College and Schools.
• Communicate effectively with staff, students, and external bodies; maintain professional working relationships.
• Provide administrative support for College-level and School-level meetings: organise meetings, draft agendas, prepare papers, take minutes, and circulate materials.
• Assist in creating an annual academic calendar for the College.
• Support the Ethics Committees by administering the ethics application process, ensuring timely responses and providing overall administrative support.
• Provide administrative support for the internal Annual Review process.
• Provide administrative support to the Patient Participation Panel.
• Assist with organising events, conferences and workshops: venue bookings, refreshments, communications, and related tasks.
• Coordinate with guest lecturers and visiting researchers for the College and Schools.
• Liaise with Professional Services to ensure awareness of correct procedures and processes; advise staff as necessary.
• Develop and maintain systems; ensure files and data are available when required.
• Assist in gathering information for returns and reports.
• Support governance through regulatory and compliance activities; maintain confidentiality and comply with GDPR requirements.
• General office management and handling enquiries.
• Collaborate across functional teams to maintain core support services, especially during holidays, absences, and peak periods.

Other Duties and Responsibilities

• Participate in performance reviews and development activities.
• Comply with equality, dignity at work, Welsh Language Policy, and Welsh Language Standards.
• Take reasonable steps to ensure a safe and healthy working environment; comply with health and safety policies and risk assessments.
• Comply with relevant legal and financial policies and procedures and understand responsibilities under the post.

Person Specification

Qualifications/Training

Essential: Educated to AS/A level or NVQ level 3 (or equivalent) in a relevant subject area or possess equivalent administrative experience. Desirable: NVQ level 4 in a relevant subject area.

Experience/Knowledge

Essential: Experience in a busy office/administrative environment; implementing and maintaining administrative systems and procedures; proficient in Microsoft Office; extensive experience of organising meetings and minute taking; experience of event organisation.

Desirable: Experience in an academic environment; ability to make decisions with appropriate consultation; understanding of higher education academic and research environments; understanding of postgraduate research student support.

Skills/Abilities

Essential: Good communication and interpersonal skills; ability to build relationships across the University and external bodies; excellent organisational skills; ability to prioritise and meet deadlines; accurate data entry; proactive improvement mindset; ability to work independently; confidentiality and GDPR awareness.

Desirable: Experience of developing administrative systems and using Bangor University systems.

Other

Desirable: Ability to communicate in Welsh is desirable; opportunities to learn Welsh if not already proficient.

General

The University is committed to equality, diversity, and inclusion, and to supporting a bilingual working environment. The Welsh Language Policy and Standards are promoted, and applicants may apply in English or Welsh. The University is a Bronze Athena SWAN and a Disability Confident employer.

All offers are subject to eligibility to work in the UK and satisfactory references. If you require Home Office permission to work or need to switch visa status, refer to UK visa information. Applicants must demonstrate their right to live and work in the UK on commencement date if successful. Redeployment candidates may receive prior consideration.