Senior Clerical Assistant, Pullar House - PKC12666

Perth and Kinross Council; Perth; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Perth and Kinross Council is seeking a Senior Clerical Assistant for a fixed term of up to 12 months. This role involves vital clerical duties such as data input, maintaining filing systems, and ensuring effective communication within the team. The ideal candidate will possess relevant office experience, effective communication skills, and a caring attitude towards others.

Benefits

Generous annual leave

Public holidays and discretionary days

Eligibility for pension scheme

Family-friendly policies and flexible working options

Access to training and professional development

Qualifications

• Relevant experience in an office environment.
• Experience with computer software packages.
• Ability to treat colleagues and clients with dignity and respect.

Responsibilities

• Gathering assessment information and inputting it into the client database.
• Typing letters, memoranda, forms, and photocopying.
• Maintaining filing systems for efficient document retrieval.

Skills

Numeracy skills

Effective communication skills

Sensitivity and empathy

Flexibility

Team working

Education

Good general education

European Computer Driving Licence

HNC in Admin

Job description

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job; it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Senior Clerical Assistant (Fixed Term for up to 12 months) - PKC12666
£25,096 - £26,447
Pullar House, Perth

Would you like to work in a role where you are making a real difference to people's lives within our communities? Are you caring, compassionate, and looking to work in an environment which encourages you to develop your skills and experience in health and social care?

The role will allow and require you to demonstrate your experience of multi-disciplinary working and be committed to working closely with colleagues from other disciplines.

We are looking for an enthusiastic individual to join us as a clerical officer. This is a vital position within the team, involving operation of departmental systems, including databases and spreadsheet applications for accurate data input, collation, and retrieval. You will also assist with searches on computerised service user information systems and collate standard reports as needed.

This fast-paced role includes activities such as:

1. Gathering assessment information from health professionals and inputting it into the client database
2. Inputting assessments and care plans
3. Stock control of protective clothing, equipment, and stationery
4. Checking invoices related to stationery orders, uniforms, etc., and passing them to finance
5. Maintaining filing systems for efficient document retrieval
6. Typing letters, memoranda, forms, and photocopying
7. Organising, preparing, and minute-taking for meetings
8. Receiving and preparing outgoing mail
9. Responding professionally and courteously to queries from the public, council employees, and outside agencies, using initiative to resolve issues
10. Maintaining confidentiality at all times
11. Providing cover for other team members as required
12. Handling telephone enquiries appropriately

Skills & Experience Required

Knowledge & Experience

• Relevant experience in an office environment
• Numeracy skills; knowledge of budgets is beneficial
• Experience with computer software packages; familiarity with departmental scheduling systems and MOSAIC is advantageous
• Experience working in a local authority setting is a plus

Customer Care

• Sensitivity and empathy towards others' needs

Health & Safety

• Personal responsibility for health and safety, complying with legislation

Equality & Dignity at Work

• Ability to treat colleagues and clients with dignity and respect; anti-discriminatory attitude

Communications

• Effective communication skills; ability to liaise professionally with others

Flexibility

• Ability to adapt to various situations, meet deadlines accurately, and organise priorities

Achievement of Results

• Good general education; European Computer Driving Licence and HNC in Admin are beneficial; willingness to undertake further training

Quality

• Experience with operational practices and standards

Team Working

• Ability to build good working relationships and work collaboratively

Decision Making & Problem Solving

• Ability to work independently with minimal supervision; handle difficult situations objectively

Additional Requirements

• Ability to cope with job demands and attend regularly

Applicants shortlisted are expected to meet all job profile requirements.

Working at Perth & Kinross Council

Our values and behaviours guide our work and support our priorities. During the application and interview process, you will be asked to demonstrate how your experience aligns with these values.

Benefits include:

• Generous annual leave
• Public holidays and discretionary days
• Eligibility for pension scheme
• Family-friendly policies and flexible working options
• Access to training and professional development

Our hybrid working model requires full-time employees to work on-site at least 2 days per week, with arrangements for part-time staff to be discussed. We are committed to inclusivity and reasonable adjustments can be discussed at any stage.

Next Steps

Interested? Contact Holly Graham, Administrative Assistant at 01738 476714 or [e-mail] for more information.

Apply now and provide two references, including one from your current or most recent employer.

We are an equal opportunities employer and guarantee to interview applicants with a disability who meet the essential criteria. For adjustments or further information, contact the hiring manager or recruitment team.

We welcome applications from all backgrounds, including military personnel, and are committed to diversity and inclusion.

Pre-employment checks include a Disclosure Scotland check and, if applicable, an Overseas Criminal Record Check.