Senior Claims Technician: Binders & Delegated Authority

HFG; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

HFG, a Lloyd's broker in City of London, seeks an experienced Senior Claims Technician to oversee binder and delegated authority claims on a reinsurance basis. You will manage submission reviews, data validation, reconciliation, and liaison with coverholders, TPAs and internal teams.

You should have strong binder/delegated authority exposure, proficient in London Market systems (ECF, CLASS, IMR, LORS, A&S, OpenTWINS, GBX) and a sharp eye for data quality, controls and timely processing.

Qualifications

• Experience in Lloyd's or London Market claims.
• Experience with binder/delegated authority or coverholder business.
• Understanding end-to-end claims lifecycle.
• Experience reconciling claims bordereaux.
• Strong data management and reconciliation skills.

Responsibilities

• Review claims bordereaux submitted by coverholders, TPAs and other delegated authority partners.
• Validate claims data for accuracy and completeness before reporting or processing.
• Identify and resolve data discrepancies and reconciliation issues.
• Monitor timely receipt and processing of bordereaux and follow up with external parties.

Skills

Binder exposure

Claims lifecycle

Data reconciliation

Stakeholder liaison

Attention to detail

London Market knowledge

Interpersonal skills

Communication skills

OpenTWINS

Tools

CLASS

ECF

IMR

LORS

A&S

OpenTWINS

GBX

Job description

HFG, a Lloyd's broker in City of London, seeks an experienced Senior Claims Technician to oversee binder and delegated authority claims on a reinsurance basis. You will manage submission reviews, data validation, reconciliation, and liaison with coverholders, TPAs and internal teams.

You should have strong binder/delegated authority exposure, proficient in London Market systems (ECF, CLASS, IMR, LORS, A&S, OpenTWINS, GBX) and a sharp eye for data quality, controls and timely processing.