Senior Claims Handler

IPS Group; Mountain Ash; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Claims Handler in South Wales. The role involves managing a portfolio of Employers' and Public Liability claims from inception to settlement, requiring strong negotiating skills and a solid background in claims management. The position offers a competitive salary, 25 days annual leave, and opportunities for professional development within a hybrid working arrangement.

Benefits

25 days annual leave plus bank holidays

Pension scheme and life assurance

Opportunities for professional development

Qualifications

• Minimum of 5 years' experience handling EL/PL claims.
• Strong knowledge of liability claims processes and regulations.
• Proficiency in claims management systems.

Responsibilities

• Manage EL and PL claims from initial notification to resolution.
• Assess liability and investigate claims.
• Negotiate settlements within authority levels.

Skills

Communication

Negotiation

Claims Management

Investigation

Education

Cert CII

Tools

Claims Management Systems

Microsoft Office

Job description

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Job Title: Senior Claims Handler – Employers’ & Public Liability (EL/PL)
Location: South Wales (Hybrid working available)
Salary: £35, – £50, per annum (dependent on experience) plus benefits
About the Role:
We are seeking an experienced Senior Claims Handler to manage a portfolio of Employers’ Liability (EL) and Public Liability (PL) claims from first notification through to settlement. This role involves assessing liability, investigating claims, and negotiating settlements, ensuring compliance with policy terms and regulatory requirements.
Key Responsibilities:

• Manage EL and PL claims from initial notification to resolution.
• Assess liability and investigate claims, including potential fraud.
• Negotiate settlements within authority levels.
• Liaise with policyholders, third parties, and legal representatives.
• Maintain accurate records and ensure compliance with industry regulations.

Requirements:

• Minimum of 5 years’ experience handling EL/PL claims.
• Strong knowledge of liability claims processes and regulations.
• Excellent communication and negotiation skills.
• Proficiency in claims management systems and Microsoft Office.
• Relevant insurance qualifications (e.g., Cert CII) are advantageous.
• Competitive salary based on experience.
• 25 days annual leave plus bank holidays.
• Pension scheme and life assurance.
• Opportunities for professional development and further qualifications.