Senior Claims Handler

IDEX Consulting; City of Edinburgh; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading insurance consultancy in Edinburgh is seeking a claims manager to handle commercial and high-net-worth claims. This role offers a pathway to leadership with training and support. The ideal candidate will have a background in commercial claims and strong communication skills. Hybrid working is available, requiring 2 to 3 days in the office each week.

Qualifications

• Background in commercial claims from adjusting, broking or insurer environments.
• Demonstrated drive to progress into leadership roles.

Responsibilities

• Handle commercial, property and bespoke high-net-worth (HNW) claims.
• Manage claims caseload; work with the Head of Claims on strategic tasks.
• Prepare to take over full claims function following leadership transition.
• Receive mentoring, training and support for leadership progression.
• Engage in claims analysis and settlement negotiations.

Skills

Strong communication skills

Stakeholder management skills

Job description

Overview

This is an excellent opportunity to develop your existing claims skills into a more strategic leadership capacity. The Edinburgh insurance team has provided risk and insurance advice to commercial clients for over 30 years, building a reputation as a client-led, ethical group of professionals. Core to their approach is a robust in-house claims team that manages all aspects of day-to-day claims for the client portfolio.

Based in Edinburgh with hybrid working available, requiring 2 to 3 days in the office per week. Salary is up to £43, depending on your level of experience and technical skill in claims.

Responsibilities

• Handle commercial, property and bespoke high-net-worth (HNW) claims for clients, liaising with external parties as needed.
• Manage the caseload as the number 2 in claims; work with the Head of Claims on more strategic and managerial tasks.
• Be prepared to take over responsibility for the full claims function following the planned retirement of the current Head of Claims.
• Receive hands-on mentoring, training and support to progress from senior to leadership level.
• Involve yourself in claims analysis, settlement negotiations and day-to-day claims management.

Qualifications and Experience

• Background in commercial claims from adjusting, broking or insurer environments.
• Demonstrated drive to progress into leadership roles.
• Strong communication and stakeholder management skills to coordinate with internal teams and external parties.