Senior Claims Executive / Advocate

JR United Kingdom; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Une entreprise de courtage d'assurance recherche un Senior Claims Executive/Advocate à Londres pour gérer la réclamation de programmes pour des clients P&C. Le candidat idéal possédera une expérience solide dans des rôles techniques ou de gestion de réclamations, avec une anticipation de déplacements au UK et à l'international. Ce poste requiert un ambassadeur efficace pour représenter Lockton avec professionnalisme tout en formulant des conseils clairs pour des réclamations complexes.

Qualifications

• Expérience en rôle senior dans la gestion des relations de réclamations ou technique.
• Compréhension approfondie des principes juridiques relatifs à divers types d'assurance.
• Capacité à préparer des analyses et interpréter l'expérience des réclamations.

Responsibilities

• Gérer les programmes de réclamations pour des clients au Royaume-Uni.
• Former des mises à jour techniques et résumer les tendances des réclamations.
• Interagir avec des parties prenantes senior au sein des entreprises clientes.

Skills

Problem Solving

Technical Knowledge

Research

Job description

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Senior Claims Executive / Advocate, london (city of london)

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Client:

Lockton

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Lockton is the largest privately owner insurance broker in the world. Unencumbered by shareholders, we consistently demonstrate double digit organic growth. Our claims team is made up of over 130 claims specialists across 5 locations.

Due to the team having significantly expanded in size across the past 5 years and following a number of major client wins we are now seeking a Senior Claims Advocate/Executive who will be responsible for managing the claims programmes of a selection of our UK P&C clients.

These clients are likely to include household names in the retail, manufacturing, food & drink, hospitality and logistics sectors.

The successful candidate will be a highly organised, technical and robust claims advocate, reviewing policy coverage and making arguments on their client’s behalf to deliver outstanding claims outcomes.

This role could also involve authoring technical updates, executive summaries, delivering training, undertaking claims audits and generally displaying a full understanding of the industry and regulatory landscape.

Lockton are operating in an agile working environment and the successful candidate will be expected to be in a UK office for at least one day per week, subject to client/external meetings. This role will require travel across the UK, either to client premises or Lockton offices, and may require international travel to meet client requirements.

About You

Your knowledge and expertise:

• The ideal candidate will have experience in a senior claims relationship or technical role either in-house at a major corporate entity, a major law firm, a global insurer or broker.
• Extensive experience in PDBI, Motor and Casualty experience with an excellent understanding of the legal principles that underpin a wide range of insurance types.
• Excellent problem solver and researcher, able to investigate technical issues quickly calling on support from colleagues and formulating appropriate advice to the best interests of your client.
• This role will focus on Motor, Employers’ Liability, Public Liability, and Property Damage & Business Interruption claims, you should also have some understanding of other claim types (e.g. Cyber, D&O, PI, PAT, Marine Cargo) and how these should be handled to drive excellent outcomes.
• Able to quickly build an understanding of a client’s business issues, insurance needs and expectations.
• Comfortable in advocating on behalf of your clients on large, complex claims or summarising performance and trends across a large volume of claims, both in writing and presenting in person to senior client stakeholders.
• The ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact that deductibles and cover variations will have.
• Excellent ambassador, having the personal presence to interface with the management of clients, colleagues, insurers and other third party providers, representing Lockton in the highest professional manner both at client, carrier and supplier premises and at industry events.
• A high-level understanding of claims handling in the London Market and experience in handling Global risks would be advantageous.

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Created on 26/06/2025 by JR United Kingdom