Senior Claims Business Analyst

Allianz; Guildford; Hybrid; GBP 60,000 - 69,000; Full time

Job summary

A leading insurance company seeks a Senior Claims Business Analyst to drive organizational change through specialized business analysis and change management. You'll support the UK Transformation Programme to maximize value delivery, working closely with stakeholders to define requirements and implement solutions. Enjoy a competitive salary and a host of flexible benefits including a contributory pension scheme and hybrid working options.

Benefits

Flexible buy/sell holiday options

Annual performance-related bonus

Contributory pension scheme

Discounts on insurance products

Retail discounts

Flexible working options

Qualifications

• Passionate about the BA role with experience in change projects.
• Able to create Epics and User Stories effectively.
• Proficient in stakeholder management and industry-standard modelling.

Responsibilities

• Support scoping of change initiatives for Transformation Programme.
• Elicit, define and manage business requirements.
• Support development and systems testing with solution partners.

Skills

Business Analysis

Stakeholder Management

Agile Methodology

Waterfall Methodology

Requirements Elicitation

Change Management

Education

A Level education or equivalent

BCS Diploma in Business Analysis or equivalent

Tools

Confluence

Jira

Job description

Allianz Milton Keynes, England, United Kingdom

Senior Claims Business Analyst

Allianz Milton Keynes, England, United Kingdom

1 week ago Be among the first 25 applicants

Role Description

The purpose of the role is to enable organisational change by using specialised business analysis, change management skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change, by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.

Role Description

The purpose of the role is to enable organisational change by using specialised business analysis, change management skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change, by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.

You will work closely with key stakeholders across the business and IT to contribute to the delivery of a varied portfolio of work, whilst building effective relationships across all levels

In line with our Global strategy and purpose, we have an exciting opportunities to join the UK Transformation Programme as a Senior Business Analyst on a 2 year Fixed Term Contract helping to shape and implement the target operating model for our Commercial business.

Salary Information

Pay: Circa £60,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities

• Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework
• Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring clear end to end traceability.
• Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.
• Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
• Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned and knowledge share sessions
  
  

Essential Skills

• You'll be passionate about the BA role and will have worked on several change projects, utilising Agile and Waterfall methodologies
• Experience as a Business Analyst in the General Insurance Claims domain
• Able to elicit comprehensive requirements and achieve consensus from stakeholders using a variety of analysis techniques
• Solid experience in Agile and creating Epics and User Stories using Confluence and Jira
• Good understanding of Use Cases, Value Streams and Personas
• Can apply recognised industry standard modelling techniques including data modelling and BPMN
• Great stakeholder management skills with the ability to influence at all levels
• An agile mindset, with a flexible and adaptable approach to delivering against business priorities
• A Level education or equivalent
  
  

Desirable Skills

• BCS Diploma in Business Analysis or equivalent
• Experience in Commercial General Insurance
• Experience and knowledge of Guidewire Claim Center
• Experience in defining requirements for internal and external system integrations
  
  

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days
  
  

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

[e-mail]

For any inquiries or to submit your application, please contact: Scott Burns.

If you are an at-risk candidate facing potential redeployment, please include this information in your CV.

We reserve the right to close the ad early if we reach enough applications.

Closing date 13/06/2025

Join us - Let’s Care for Tomorrow.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Financial Services and Insurance

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