Senior Claims Adjuster Specialty

Antares; London; On-site; GBP 45,000 - 75,000; Full time

Job description

Job Description

We are looking for a Senior Claims Adjuster to join our team at Antares Global.

In this role, you’ll provide expert technical claims handling within agreed authority levels, while also offering guidance and support on referrals from junior adjusters. You’ll ensure all activity aligns with Antares Global policies and procedures, meeting both internal and external KPIs. This position involves regular oversight and data analysis to monitor wider account performance, and you'll collaborate with key stakeholders including underwriters and actuaries to support reserving and pricing evaluations. You’ll also work closely with cedants and brokers to deliver exceptional claims management support. Occasional travel and participation in client or market meetings may be required.

Knowledge and Qualifications

• Strong LOB-specific claim knowledge
• Knowledge of the respective claims environment (as applicable)
• Technical knowledge – legal principles, policy wordings, (re)insurance market practice.
• Preference for (re)insurance qualifications in progress (e.g. ACII or equivalent)
• Experienced in adjusting claims independently within own authority level
• As applicable, working knowledge of relevant (re)insurance market systems (e.g. ECF / CLASS or equivalent)

Skills and Demonstrated Experience

• Able to communicate confidently internal and external and experienced in working together with key stakeholders in the business such as underwriters, actuaries, in-house legal and/or the outwards reinsurance team.
• Experience of audit and TPA oversight preferred
• Supports Line Manager and junior Claims Adjusters on the team.
• Takes responsibility and acts proactively. Decision maker with a healthy pragmatic approach. A good claims leader on large market losses
• Strong organisational skills, good records management and report writing
• Good analytical skills/attention to detail, data-focussed
• Adherence to the Antares Global Claims Manual and applicable regulatory/minimum standards Ability to work in a flexible team environment

Key Accountabilities

• Servicing and investigation of claims
• Regular reviews of outstanding claims and maintaining up to date claim records
• Provides technical support to Line Manager / Head of Claims and ensures technical knowledge is updated and maintained
• Develops and maintains good internal and external relationships to facilitate prompt and proper handling of claims, queries and investigations
• Provides information regularly / as requested to support the team / Group
• Assists line manager and RI team with RI recoveries
• To be aware of and adhere to the Sanctions guidelines
• To ensure compliance with Anti-Money Laundering regulations
• To ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures.
• To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements.
• To avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper.
• Consumer Duty outcomes and management information.