Senior Claim Professional - Power, Utilities & Renewables

SPE Travelers Management, LTD; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading insurance company as a Senior Claim Professional, where you will leverage your extensive claim handling expertise in the Power, Utilities & Renewables sectors. This hybrid position in London offers a competitive salary, a joining bonus, and a comprehensive benefits package, including private medical insurance and wellness programs.

Benefits

Private Medical Insurance

Retirement contributions

Holiday entitlement

Wellness programs

Volunteer opportunities

Qualifications

• Significant experience in handling claims within assigned lines.
• Lloyd's and London market experience preferred.

Responsibilities

• Manage a portfolio of complex claims within assigned lines of business.
• Provide market-leading claim handling, investigation, and resolution.
• Collaborate with Underwriting and Actuarial teams on portfolio risk.

Skills

Excellent communication

Customer focus

Teamwork

Strategic planning

Education

At least 5 GCSEs including Maths and English

ACII qualification preferred

Certificate in London Market Insurance preferred

Job description

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Senior Claim Professional - Power, Utilities & Renewables, London

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Client:

SPE Travelers Management, LTD

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

190ec3427eed

Job Views:

14

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. Join us to discover a culture rooted in innovation and collaboration.

Job Category

Claim

Target Openings

1

What Is the Opportunity?

Travelers is looking for a Senior Claim Professional to join our team based in London, Manchester, or Redhill. You will handle claims over $100k (USD) in the Power, Utilities, and Renewables sectors, providing expert claim handling, investigation, evaluation, negotiation, and resolution while adhering to company policies and best practices. This role offers flexibility for hybrid work and a £2500 new joiner bonus, with referral opportunities.

Primary Job Duties & Responsibilities

• Manage a portfolio of complex claims within assigned lines of business.
• Provide market-leading claim handling, investigation, evaluation, negotiation, and resolution.
• Collaborate with Underwriting and Actuarial teams on portfolio risk, trends, and policy language.
• Open claims, set reserves, investigate coverage, liability, and quantum, and provide legal assistance if needed.
• Negotiate settlements promptly and communicate cover details clearly.
• Monitor vendor performance for cost-effectiveness and quality.
• Maintain close relationships with underwriters and risk management teams.
• Attend to insureds and brokers, promoting department and company values.
• Support team members and participate in projects.

We value our core principles: Be Committed, Be Connected, Be Creative, Be Energized. Deliver excellent customer service, build partnerships, and uphold your commitments.

Minimum Qualifications

• Significant experience in handling claims within assigned lines.
• At least 5 GCSEs including Maths and English.

Education, Work Experience, & Knowledge

• Lloyd's and London market experience preferred.
• Strong technical background managing complex claims and key accounts.
• Product expertise in assigned lines is a plus.

Licensing or Certificates

• ACII qualification preferred.
• Certificate in London Market Insurance preferred.

Technical Skills & Competencies

• Excellent communication and customer focus.
• Strategic planning and business perspective.
• Ability to build relationships and influence others.
• Teamwork and credibility.

Environmental / Work Schedules / Other

• Standard office equipment use.
• Sitting, keyboard, display screen use as per frequency.

What Is in It for You?

• Private Medical Insurance, Retirement contributions, Holiday entitlement, Wellness programs, Volunteer opportunities.

Employment Practices

Travelers is an equal opportunity employer. We value diversity and inclusion.

If you have questions about physical requirements, please contact us. We reserve the right to fill the position at a different level. For more benefits info, visit our website.