Senior Change Portfolio Lead - Integration

Nationwide; Swindon; Hybride; GBP 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

30 days holiday

Private medical insurance

Pension scheme

Annual bonus

Training and development

Salary sacrifice benefits

Life assurance

Wellbeing benefits

Volunteer days

Résumé du poste

Nationwide is hiring a Senior Portfolio Lead within the Group Customer & Communications function to shape and deliver large-scale portfolios supporting the integration of Virgin Money into Nationwide. You will oversee multiple interdependent projects, bring structure to change and work with senior stakeholders to translate strategic aims into actionable programmes.

The role sits in a team focused on customer engagement, communications, and regulatory/mandatory messaging, with hybrid working

Description du poste

• Swindon, United Kingdom
• London, United Kingdom
• Bournemouth, United Kingdom

It's an exciting time to join Group Customer & Communications (GCC) at Nationwide as we embark on a significant journey for both our core Nationwide brand and the integration of Virgin Money, which will be the primary focus of this role.

As a Senior Portfolio Lead, you'll play a pivotal role within the GCC function, leading complex, multi-workstream programmes and shaping the portfolio of transformation activity that supports the integration of Virgin Money into Nationwide. You'll bring structure, clarity and momentum to large-scale change, operating confidently at senior levels and overseeing multiple interdependent projects to deliver meaningful business outcomes.

An experienced change professional, you'll be comfortable shaping and delivering large, complex portfolios of business change. You'll thrive in ambiguity and be adept at working with diverse stakeholder groups to translate strategic ambitions and desired outcomes into clear, actionable and deliverable programmes of work.

This role sits within the Group Customer & Communications (GCC) function at Nationwide. The function's purpose is to understand our customers, create meaningful engagement opportunities, and build compelling customer experiences and communication. Customer strategy, marketing, brand, digital channels, and legal, regulatory and mandatory communications all sit within GCC, alongside our social impact agenda and focus on supporting communities.

As part of the GCC Change Team, you'll help ensure programme deliverables are aligned to wider integration and Society priorities. You'll lead key milestones through critical stages, mobilise resources, and bring project teams together behind a shared vision, common objectives and an integrated programme plan. The primary focus of the role will be leading GCC-owned integration activity that brings together the Nationwide and Virgin Money brands, customer propositions and customer experiences.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon, London or Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works.

Uncompromisingly Customer, whatever our role

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 30 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

Disability Confident

We're not just