Senior Change Manager

Markel; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Strong benefits package

25 days holiday + BH

Company pension

Private medical and dental cover

Life assurance

Travel insurance cover

Income protection

Season ticket loan

Job summary

Markel International is seeking a Senior Change Manager to lead business-wide change initiatives and embed change into strategic projects. You will influence senior stakeholders, coordinating with cross-functional teams to ensure adoption of new ways of working across people, processes and technology.

You will build organisational capability, manage change across the portfolio, and drive the Change Management Framework to support delivery across CTS and related functions.

Qualifications

• Experience in leading organisational change across people, process and technology using a structured change management approach.
• Robust understanding of how people adapt to change and how to support new ways of working and culture change.
• Exceptional communication skills to articulate messages about new technology or ways of working to diverse audiences.
• Excellent stakeholder management and influencing, with ability to build strong relationships at all levels.
• Experience within Agile environments and promoting change.
• Insurance industry experience is desirable but not required.

Responsibilities

• Lead day-to-day delivery of change initiatives across the business.
• Embed Change Management into the budgeted project portfolio and overarching change plan.
• Ensure capability across the business is continuously developed and supported for CTS projects.

Job description

Looking for a role where you can lead business-wide change initiatives, influence senior stakeholders and drive the successful adoption of transformational projects across people, processes and technology?

The Senior Change Manager is responsible for leading change management activity across Markel International, ensuring change is effectively embedded within strategic projects and business plans, while building organisational capability and supporting the successful delivery and adoption of change initiatives.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

The Senior Change Manager acts as Markel International’s lead on day-to-day delivery of organisational change initiatives across the business.

They are responsible for all aspects of Change Management execution within Markel International in the following areas:

• Ensuring that Change Management is embedded into the budgeted portfolio of projects and the over-arching change plan for the business is led effectively.


• That key business change projects are directly supported with Change Management capability.


• That capability across the business is continuously developed.


• That our commitments to support CTS projects are maintained.

What you’ll be doing:

Over-Arching Change Plan

• Liaising with Change Delivery PMO, Budgeted Portfolio Projects, Business Stakeholders to develop and maintain a single change driven view of impacts by team, function and division.


• To co-ordinate with Project Managers and business stakeholders to mitigate change overload.

Project Delivery

• To lead change management on high priority budgeted portfolio projects


• To recognise and plan for additional CM resources required to support high priority projects and co-ordinate through Head of Business Improvement for securing support for resources


• Develop and formalise a project assessment process and deploy to key projects within the budgeted portfolio of projects.

Capability Development

To create change management capability within the organisation to support project delivery within:

• Project Management


• Business Analysts


• Business Teams

So that our budgeted portfolio is integrating change management activity at a practical and pragmatic level that supports implementation and ongoing adoption and use of changes.

• Maintain and deploy updates to the shared International/USB Change Management Framework

Core Technology Services

• Support CTS projects with Change Management where there is an International impact to business users. This ranges from communications support through to full change management activity.


• Support CTS project managers to assess local impacts and provide guidance on how to use the common CM Framework themselves.

Our must-haves:

• Experience, of leading organisational change across people, process and technology using a structured change management approach.


• Robust understanding how people go through change and how to support associated new ways of working and culture change.


• Exceptional communication skills to clearly articulate messages in a compelling way, particularly related to the adoption of new technology and/or ways of working, to a variety of audiences using different mediums.


• Excellent stakeholder management and influencing, with confirmed ability to develop and maintain strong relationships at all levels across the organisation.


• Previous exposure within Agile frameworks as well as flexible, engaging and promoting change.


• Experience of the insurance industry is desirable but not a must have.

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package


• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave


• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer


• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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