Senior Catering & Hospitality Operations Lead

ISS Facility Services UK; Luton; On-site; GBP 42,000 - 60,000; Full time

Job summary

A leading facility management company is seeking a Catering and Hospitality Operations Manager to oversee food operations at a high-profile client site. The candidate will manage daily services across various areas, ensuring high quality and compliance. Responsibilities include financial monitoring, guest interactions, and stakeholder communications. Ideal candidates will have a strong background in food-led hospitality, stakeholder management, and team leadership. The role offers a dynamic work environment within a diverse and inclusive organization.

Qualifications

• Proven experience in premium, food‑led hospitality.
• Experience managing senior stakeholders.
• Background in contract catering preferred.

Responsibilities

• Oversee daily operations across food services.
• Manage coordination between front and back of house.
• Ensure compliance with food safety and hygiene standards.

Skills

Food-led hospitality management

Stakeholder management

High-pressure adaptability

Attention to detail

Strong communication

Team leadership

Job description

A leading facility management company is seeking a Catering and Hospitality Operations Manager to oversee food operations at a high-profile client site. The candidate will manage daily services across various areas, ensuring high quality and compliance. Responsibilities include financial monitoring, guest interactions, and stakeholder communications. Ideal candidates will have a strong background in food-led hospitality, stakeholder management, and team leadership. The role offers a dynamic work environment within a diverse and inclusive organization.