Senior Caseworker - County Lines

St Giles Trust; Cardiff; On-site; GBP 27,000 - 31,000; Full time

Job summary

A well-established charity in Wales is seeking a Worker in Drug Lines to provide crucial support to vulnerable children and young people affected by the criminal justice system. The role involves developing support plans, facilitating housing and social support, and maintaining relationships with agencies. Ideal candidates will have personal experience with these issues and strong IT skills. Competitive salary and diverse perks included.

Benefits

Competitive salary

Generous leave allowance

Flexible working

Mentoring programme

Access to clinical supervision

Qualifications

• Experience working with high risk, vulnerable children and young people.
• Strong communication skills with other professionals.
• Knowledge of safeguarding practices and policies.

Responsibilities

• Deliver a holistic support service to clients.
• Develop support plans and maintain relationships with agencies.
• Facilitate social and housing support, education, and employment options.

Skills

Personal experience of the criminal justice system

Experience of engaging with challenging young people

Strong IT skills, particularly MS Office

Ability to promote safeguarding

Education

Relevant Level 3 qualification in Guidance and Counseling

Tools

Case management database

Job description

Overview

This pivotal role will see you referring clients, with reference to St Giles Trust/Rescue and Response assessment practices. You will also need to produce support plans and risk management and planning process, and to include appropriate agencies in the delivery of the service. You will also deliver a holistic support service, working independently or with colleagues, which will include providing social and housing support, education, training and employment options, benefits work, debt advice, and appearing in court. Developing and maintaining strong relationships with regional agencies including police and social services is a key aspect of the role.

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Are you a driven, proactive and compassionate individual looking to make a significant difference to the lives of vulnerable children and young people?

Have you had personal experience of the Criminal Justice System or a proven track record of engaging positively with young offenders or other vulnerable groups?

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with \"high risk\", vulnerable children, young people and/or families
• Experience of engaging successfully with \"challenging\" young people
• Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of clients to other professionals
• Strong IT skills, particularly MS Office, and the ability to work with a case database
• The ability to use and develop monitoring systems to record all aspects of the project
• Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. County Lines is a phenomenon in which criminal drug dealing operations are expanding their operations outside of the larger cities, taking over drug markets in smaller towns. Gangs target vulnerable children and young people and coerce them to transport and distribute mainly Class A drugs into areas where there is less police presence, less competition and high demand for their product.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 13 October 2025 at 9 a.m. Interviews: 20 October 2025 on Teams

Uwch Weithiwr Achos Llinellau Cyffuriau CLiC £27,000 - £31,000 y flwyddyn (Dylai ymgeiswyr llwyddiannus ddisgwyl cael eu penodi ar fan cychwyn y raddfa gyflog. Dim ond ar gyfer ymgeiswyr eithriadol sydd â thystiolaeth gref o brofiad perthnasol y bydd cyflog uwch yn cael ei ystyried) Amser Penodol tan 11/10/2026 Lleoliad: Caerdydd Bydd y swydd hon yn gofyn am fetio er mwyn gallu gweithio mewn gorsaf heddlu - NPPV2 Lefel Llawn. Cyf: CLS-251

A ydych chi\'n unigolyn llawn egni, uchelgeisiol, rhagweithiol a thosturiol ac am wneud gwahaniaeth sylweddol i fywydau plant a phobl ifanc sy\'n agored i niwed? A ydych wedi cael profiad personol o\'r System Cyfiawnder Troseddol neu hanes profiad o ymgysylltu\'n gadarnhaol â throseddwyr ifanc neu grwpiau eraill sy\'n agored i niwed? Os felly, mae St Giles yn chwilio am Weithiwr Achos i ymuno â\'u tîm Llinellau Cyffuriau, lle byddwch yn chwarae rhan ganolog yn ein prosiect arloesol.

Ynghylch Ymddiriedolaeth St Giles Elusen uchelgeisiol, wedi\'i hen sefydlu sy\'n helpu pobl sy\'n wynebu helbulon i ddod o hyd i swyddi, cartrefi a\'r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i\'n hethos yw ein cred bod pobl sydd \"â phrofiad uniongyrchol o oresgyn problemau\", megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. Mae\'r term Llinellau Cyffuriau yn cyfeirio at y ffenomenon o werthwyr cyffuriau troseddol yn ehangu eu gweithrediadau y tu allan i\'r dinasoedd mwy, gan gymryd drosodd marchnadoedd cyffuriau mewn trefi llai. Mae gangiau\'n targedu plant a phobl ifanc sy\'n agored i niwed ac yn eu gorfodi i gludo a dosbarthu cyffuriau Dosbarth A yn bennaf i ardaloedd lle mae llai o bresenoldeb gan yr heddlu, llai o gystadleuaeth a galw mawr am eu cynnyrch.

Yr hyn rydym yn chwilio amdano:

• Profiad personol o\'r system cyfiawnder troseddol, profiad personol o\'r materion sy\'n wynebu\'r grŵp cleientiaid hwn a/neu brofiad o weithio gyda phlant, pobl ifanc a/neu deuluoedd \'risg uchel\' sy\'n agored i niwed.
• Profiad o ymgysylltu\'n llwyddiannus â phobl ifanc \'heriol\'
• Profiad sylweddol o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu\'n effeithiol, anghenion cleientiaid i weithwyr proffesiynol eraill
• Sgiliau TG cryf, yn enwedig MS Office, a\'r gallu i weithio gyda chronfa ddata achosion
• Y gallu i ddefnyddio a datblygu systemau monitro i gofnodi pob agwedd ar y prosiect
• Gwybodaeth am ac ymrwymiad i ddiogelu arferion a policyau, a\'r gallu i hyrwyddo diogelu ymhlith cleientiaid a chydweithwyr sy\'n agored i niwed.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaeth glinigol, benthyciad tocyn teithio tymor a llawer mwy. Byddwch yn ymwybodol y bydd gofyn i ymgeiswyr llwyddiannus gwblhau cymhwyster Lefel 3 mewn Cyngor ac Arweiniad fel rhan o\'u cyfnod prawf ar gyfer y rôl hon oni bai bod ganddynt gymwysterau cyfatebol eisoes. Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o\'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a
\tsey sydd â phersonally disabled, neuroexpansive, neu neurodiverse, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrochi\'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i\'r sefydliad. Am ragor o wybodaeth, neu i ymgeisio, ewch i\'n gwefan trwy glicio ar y botwm \'Ymgeisio\'. Nodwch y bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy\'n bodloni\'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.