Senior Caseworker

Victim Support; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading charity for victims is seeking a Senior Behaviour Change Caseworker in Staffordshire. The role involves managing a team, working with high risk perpetrators of domestic abuse, and delivering interventions. The ideal candidate will have management experience, resilience, and a strong understanding of the impact of domestic abuse. This position offers flexibility, competitive benefits, and the chance to make a real difference.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Extra day off for birthday

Pension with 5% employer contribution

Enhanced sick pay allowances

Employee assistance programme

Ongoing training and support

Qualifications

• A genuine belief in behaviour change.
• Experience managing a team.
• Good understanding of domestic abuse and its impact.

Responsibilities

• Manage a team of Behaviour Change caseworkers.
• Work with high risk adult perpetrators of domestic abuse.
• Deliver interventions in person or as part of a group.
• Assess risk and needs during service delivery.
• Coordinate services with the integrated victim service.

Skills

Management experience

Resilience

Communication skills

Interpersonal skills

Understanding of domestic abuse

Job description

We have an exciting opportunity for a Senior Behaviour Change Caseworker to join the New Era team in Staffordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in Stafford but will work flexibly across Staffordshire and Stoke-on-Trent. The service will be delivered as per service user requirements and will involve early evening and possible weekend delivery, potentially on a rota basis.

As a Senior Behaviour Change caseworker you will be: -

• managing a team of Behaviour Change caseworkers, working with both adults and young people
• working directly with high risk adult perpetrators of domestic abuse
• delivering interventions in person, individually or as part of a group
• assessing risk and needs at all times; ensuring the safe delivery of service
• working alongside the integrated victim service to co-ordinate delivery of services

You will need:

• a genuine belief in behaviour change
• management experience
• personal resilience and good communication and interpersonal skills
• a good understanding of domestic abuse and its impact on victims and families

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.