Senior Case Worker (Older Adults) HCC625276

Hampshire County Council; Alton; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

Joining Hampshire County Council's Older Adults Team as a Senior Case Worker is an excellent next step in your career in Social Work. You’ll provide support and guidance to individuals aged 65 and over to maximise their independence and wellbeing.

You’ll manage your own diverse caseload, support more complex cases, and mentor Case Worker colleagues, modelling best practice and upholding high standards across the team. This role offers a rewarding career with opportunities for progression.

Qualifications

• Strong communication and relationship management skills.
• Ability to work with people in difficult circumstances in a compassionate and collaborative way.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Good understanding of the Care Act 2014 and a background in adults’ social care.

Responsibilities

• Complete assessments and reviews of individuals in the community.
• Provide support and guidance to individuals to maximise their wellbeing and independence.
• Collaborate with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Have the confidence and knowledge to make well-informed decisions where appropriate, as well as knowing when a case or situation requires escalation.

Skills

Strong communication

Compassionate approach

Analytical and problem-solving

IT and record-keeping

Independent and team working

Care Act 2014 understanding

Job description

Senior Case Worker (Older Adults) HCC625276

Joining our Older Adults Team as a Senior Case Worker is an excellent next step in your career in Social Work. You’ll be an integral part of our team providing individuals aged 65 and over with support and guidance to maximise their independence and wellbeing.

As well as holding your own diverse caseload, you’ll also support with cases with a higher level of complexity and provide guidance to Case Worker colleagues, role modelling best practice and setting an example for high standards of work across the team.

What you’ll do:

• Complete assessments and reviews of individuals in the community.
• Provide support and guidance to individuals to maximise their wellbeing and independence.
• Collaborate with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Have the confidence and knowledge to make well-informed decisions where appropriate, as well as knowing when a case or situation requires escalation.

What we’re looking for:

• Strong communication and relationship management skills.
• Ability to work with people in difficult circumstances in a compassionate and collaborative way.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Good understanding of the Care Act 2014 and a background in adults’ social care.[CB2.1]

Career growth: Our experienced Senior Case Workers can be considered for our social work apprenticeship scheme, leading to a career as a Qualified Social Worker. View our career pathways for more information about opportunities within our Adults Social Work service.

Make a difference and feel proud of the work you do: Watch our short videos to find out more about the important work our Senior Case Workers do in our Older Adults Teams.

Professional development: Continuous learning, mentoring and supportive supervision.

Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.

Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.

Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

To learn more about this role, please review our Candidate Pack available on our website.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.

Proud member of the Disability Confident employer scheme

Senior Case Worker (Older Adults) HCC625276

Company: Hampshire County Council Salary: £34,273 to £37,570 a year Hours: Full-time Location: Alton, GU34 1EN Working pattern: Hybrid - 4 days remote Job type: Permanent Posting date: 2 Nov 2026 Closing date: 15 Nov 2026

Summary

Joining our Older Adults Team as a Senior Case Worker is an excellent next step in your career in Social Work. You’ll be an integral part of our team providing individuals aged 65 and over with support and guidance to maximise their independence and wellbeing.

As well as holding your own diverse caseload, you’ll also support with cases with a higher level of complexity and provide guidance to Case Worker colleagues, role modelling best practice and setting an example for high standards of work across the team.

What you’ll do:

• Complete assessments and reviews of individuals in the community.
• Provide support and guidance to individuals to maximise their wellbeing and independence.
• Collaborate with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Have the confidence and knowledge to make well-informed decisions where appropriate, as well as knowing when a case or situation requires escalation.

What we’re looking for:

• Strong communication and relationship management skills.
• Ability to work with people in difficult circumstances in a compassionate and collaborative way.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Good understanding of the Care Act 2014 and a background in adults’ social care.[CB2.1]

Why join us?

• Career growth: Our experienced Senior Case Workers can be considered for our social work apprenticeship scheme, leading to a career as a Qualified Social Worker. View our career pathways for more information about opportunities within our Adults Social Work service.
• Make a difference and feel proud of the work you do: Watch our short videos to find out more about the important work our Senior Case Workers do in our Older Adults Teams.
• Professional development: Continuous learning, mentoring and supportive supervision.
• Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Essential requirements

As per summary.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.