Senior Case Manager SENA

Leicestershire County Council; Glenfield; On-site; GBP 43,860 - 47,829; Full time

Job summary

Leicestershire County Council in Leicestershire is seeking a Senior SENA Case Manager to lead complex SEND assessments, planning and reviews, ensuring child-centred practice. You will hold a caseload of complex cases and act as the lead professional, in line with SEND legislation and local policies.

You will provide supervision and coaching to Case Managers, contribute to service improvement, and work closely with schools, families, health and social care.

Qualifications

• Relevant professional qualification or equivalent SEND experience
• Strong knowledge of SEND legislation and Code of Practice
• Experience supervising colleagues and coaching

Responsibilities

• Lead complex statutory SEN assessments, reviews and planning activity with a person-centred approach
• Represent the local authority at mediations and SEND appeal tribunals with Legal Services
• Provide line management and professional supervision to Case Managers
• Use performance data to inform decision making, quality assurance and service improvement
• Work in partnership with education settings, parents/carers, young people, health, social care and other partners
• Contribute to complaints handling, audit activity and safeguarding within the service

Skills

SEND legislation

Team supervision

Complex casework

Stakeholder liaison

Effective communication

Education

Professional qualification

Job description

Job Title: Senior SENA Case Manager

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £43,860 - £47,829 per annum (pro-rata for part-time) (Pay Award Pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 3rd June 2026

Interview Dates: 10th & 11th June 2026

Are you an experienced SEND professional with a strong commitment to high-quality, child-centred statutory practice? Do you have the expertise and confidence to take the lead on complex EHCP casework, support colleagues' development and contribute to continuous service improvement?

About the Role

As a Senior SENA Case Manager, you will be an experienced practitioner within the service, using your professional expertise to support consistently high‑quality SEND assessment, planning and review activity. You will hold a caseload of predominantly complex cases and act as the lead professional, ensuring work is delivered in line with SEND legislation, the SEND Code of Practice and local policies, with children and families at the centre of practice.

Working closely with the SENA Team Manager, you will also contribute to practice leadership within the team, providing guidance, supervision and developmental support to Case Managers, and helping to drive continuous improvement across the service.

This key role involves:

• Leading complex statutory SEN assessments, reviews and planning activity using a person‑centred approach
• Preparing for and representing the local authority at mediations and SEND appeal tribunals, working alongside Legal Services and partner agencies
• Attending and leading a range of formal meetings including annual reviews, co‑production meetings, mediation meetings and tribunal hearings
• Modelling high‑quality casework practice and supporting the professional development of colleagues through coaching, joint working and practice education
• Providing line management and professional supervision to SENA Case Managers in line with the supervision framework
• Using performance data and service intelligence to inform decision making, quality assurance and service improvement
• Supporting process improvement, service reviews and the development of efficient, effective SEND systems and digital pathways
• Taking thematic or lead responsibility for agreed areas of policy, practice development or quality assurance
• Working in close partnership with education settings, parents/carers, young people, health, social care and other statutory and non‑statutory partners
• Acting as a key liaison point between Case Managers and the SENA Team Manager when required
• Contributing to complaints handling, audit activity and safeguarding responsibilities within the service

You will be a confident, skilled practitioner who can balance operational delivery with practice leadership, quality assurance and partnership working.

An enhanced with barred list DBS check is required for this post.

About You

To apply for this post, you must:

• A relevant professional qualification (or equivalent experience within the SEND field), with evidence of continuing professional development
• Strong knowledge of SEND legislation, the SEND Code of Practice and local authority statutory duties
• Experience of supporting and developing colleagues through supervision, coaching or joint working
• Proven ability to lead complex multi‑agency, person‑centred casework and achieve positive outcomes for children and young people
• Significant knowledge of the factors and influences which can impact on children achieving positive outcomes, including cognitive development, physical difficulties or other SEN needs
• Advanced skills in communication, both written and verbal, with children, young people, parents/carers, colleagues and other professionals and the ability to present information in formal settings such as person‑centred planning meetings, annual reviews, mediations and tribunal proceedings
• The ability to work flexibly, manage competing demands and meet deadlines in a high‑pressure statutory environment

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Flexible Working

We are open to discussions about flexible working, which may include part‑time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Contact

Rhiannon Smith – SENA Service Manager – Secondary

Email: [e-mail]

How to Apply

Click the apply button to submit your application and upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. If this information is not provided, your application will be rejected. For further guidance, visit the career site.

By applying for this post, you agree to our Terms and Conditions.

About Us

Leicestershire County Council is committed to making a real difference in people's lives by working with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

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