Senior Carrier Manager, Amazon Transportation Services

Amazon; London; Hybrid; GBP 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company as a Senior Carrier Manager and play a pivotal role in optimizing global supply chains. This dynamic position involves collaborating with various teams to enhance operational efficiency and improve customer experiences. You will leverage data-driven insights to solve complex challenges and manage multiple projects in a fast-paced environment. With opportunities for flexibility in work location and a commitment to diversity, this role is perfect for those who thrive on innovation and teamwork. Make a significant impact in a team dedicated to delivering excellence in transportation services.

Qualifications

• Degree required with experience in data analysis and reporting.
• Strong communication skills with stakeholders at all levels.

Responsibilities

• Manage continuous improvement with carriers and operational challenges.
• Support contract management and compliance for routes/carriers.

Skills

Data Analysis

Effective Communication

Project Management

Problem Solving

Flexibility and Adaptability

Education

Bachelor's degree

Degree in supply chain management or related field

Tools

Tableau

Quicksight

Job description

Senior Carrier Manager, Amazon Transportation Services

Job ID: 2891348 | Amazon UK Services Ltd.

Amazon’s Carrier Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. You will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You’ll help us optimise our supply chains to make our customer experience even better and our business more energy and cost efficient.

Key Job Responsibilities

Your team's responsibilities:

1. Continuous Improvement Management with carriers
2. Partner with teams to advise on and manage operational challenges
3. Support the planning and organisation of complex projects
4. Support Contract management and contract compliance for existing and new routes/carrier
5. Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
6. Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
7. Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).

A Day in the Life

Being a Senior Carrier Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.

This role is based at one of our European headquarters. There may be flexibility to choose your location or work remotely on occasion.

About the Team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

1. A degree
2. Relevant experience in analyzing data and creating reports for leadership
3. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
4. Relevant experience in managing multiple projects with competing deadlines
5. Advanced proficiency in verbal and written English

PREFERRED QUALIFICATIONS

1. Bachelor's degree in supply chain management, operations, engineering, analytics or related field
2. Relevant experience in a supply chain, logistics, e-commerce, or transportation planning role
3. Experience negotiating contracts
4. Experience using data visualisation software, such as Tableau or Quicksight

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.