Senior Carer

You-; Leatherhead; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Contracted hours

Paid mileage

Paid travel time

Paid training time

Free Enhanced DBS

Fully funded Adult Social Care Cert

Fully funded QCF in Health and Social

Paid induction time and shadowing

Job summary

You & I Care is seeking a Senior Care Supervisor to oversee home care delivery, support Junior Carers, and ensure care plans are followed in line with CQC standards under the Care Management Team.

You will promote wellbeing, lead training, manage rostas, supervise staff, and liaise with families to ensure dignity and independence for service users, while respecting rights and choices.

Qualifications

• Good English communication skills, both written and spoken.
• Leadership experience in a care setting with staff supervision.
• Ability to plan and organise care delivery and rosters.
• Understanding of CQC standards and safeguarding.

Responsibilities

• Supervise staff and ensure care delivery meets care plans and standards.
• Manage risk assessments and safe working practices.
• Develop relationships with service users, families and multidisciplinary teams.
• Maintain accurate care records and participate in audits.

Skills

Good English

Leadership

Communication skills

Organisational skills

Independent decision-making

Empathy

Induct new staff

Supervision & appraisals

Medication administration

Rota planning

Education

Health and Social Care Level 3

Job description

Reports to:Care Administrator & Care Manager

Job Summary

• To provide high-quality, person-centred care to individuals in their own homes, supporting them to maintain independence, dignity, and wellbeing.
• To support and enable Service Users to maintain skills and personal interests whilst delivering person centred care unique to each individual.
• Oversee care delivery, support Junior Care staff, and ensure care plans are followed in line with company policies and CQC standards under the direction of the Care Administrator and Care Manager.
• To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.

Purpose

• To provide support to service users throughout their daily lives, who would otherwise be unable to manage without assistance.
• To assistant and to improve the standard of living of our service users.
• To support service users to allow them to retain valuable independence in their own home.
• To support Junior Care staff in meeting their own key responsibilities.

Key Responsibilities

• Communicate any problems, concerns or changes to the family members of service users as needed.
• Senior Carers need to build rapport with service users by establishing personal connections and showing interest in their lives.
• The post-holder should recognise the importance of effective communication within the multidisciplinary team, with service users and their families/friends whilst recognising people's needs for alternative methods of communication and respond accordingly.
• To greet visitors and show prospective service users and families the facilities as required.
• Senior Carers need to be able to adapt to, and address situations quickly. Plan care provision, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection.
• Previous experience of working in a similar environment
• Experience of working with service users, in particular, those that may have additional support needs.
• Involve Service Users, families, external agencies and colleagues.
• Speak up when things go wrong.
• Understand person-centred care and can demonstrate treating people as individuals and respecting choices.
• Promoting independence and encouraging appropriate risk taking.
• Ensuring no one is discriminated against or excluded.
• Understand human rights and impact on care delivery.
• Facilitating people to speak up about concerns and acting upon them.
• Striving for quality in everything we do, recognising and understanding what quality in care means for people using the services.
• Being accepting about criticism and focusing on improvement.
• Being open to new opportunities for learning and identifying the limits of skills and knowledge.
• Treating people with kindness.
• Senior Carers should understand the importance of empathy in all areas of their employment.
• Understanding the values of others and always providing a caring service.
• Focus on how things could be done better and sharing ideas.
• Understanding of wellbeing and what is important to people using the service.
• Improving outcomes for people.
• Ensuring appropriate services are provided for people using the services.
• Full UK driving licence and access to a reliable vehicle.
• Vocational qualification level 3 Health and Social Care or working towards. Previous experience of working in a similar supervisory role. Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
• To supervise staff and ensure that all staff contribute to the efficient running of the service.
• Be responsible for promoting and protecting the welfare of those individuals supported by the service.
• Develop effective working relationships with other employees within the service
• Work in cooperation with members of multidisciplinary teams to maximise opportunities for service users.
• Carry out risk assessments and ensure safe working practices.
• Maintain accurate records of care delivered using electronic systems.
• Follow policies on health and safety, infection control, and confidentiality
• Participate in audits, spot checks, and quality monitoring.
• Handle complaints or concerns professionally and escale when needed
• Seek opportunities for personal and professional growth
• Attend statutory training and any other training as directed by the Care Management Team.
• Ensure care plans and other information about how to support Service Users are followed.
• Be responsible for informing the Care Management Team, by following internal reporting procedures, of any changes in the needs of Service Users.
• Be a role model and mentor for Junior Carer staff and be an ambassador for the service.
• Be professional, polite and reasonable at all times.
• Work within the Fundamental Standards.
• Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
• Commit to achieving the relevant qualifications commensurate with the role.
• Attend statutory training and any other training as directed by the Care Management Team.
• Understand and follow all policies and procedures relevant to the role.
• Be open to learning opportunities.

Skills & Attributes

Required

• Good English - written and verbal
• Strong leadership and teamwork skills
• Excellent communication and interpersonal skills
• Good organisational and time-management ability
• Ability to work independently and make decisions
• Compassionate, patient, and empathetic approach
• Ability to induct and orientate new employees to the job role and service
• Support the Care Management Team to organise and plan supervision and appraisals for care staff.
• Provide and oversee staff providing people with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
• Dispense medication following the services policies and procedures.
• Knowledge of rota planning ensuring adequate staff on duty with correct skill mix and fair allocation of off duty/annual leave.

We will accept experienced and entry level Senior Carers if they show a genuine passion for caring. What is essential is your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.

• Contracted hours
• Consistent daily call
• Paid mileage
• Paid travel time
• Paid training time
• Free Enhanced DBS
• Fully funded Adult Social Care Certificate
• Fully funded QCF in Health and Social Care
• Paid induction time and shadowing

You & I Care is an award-winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is to Always Care, not only for the Service Users but also for ourselves.

At You & I Care, we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

By joining You & I Care, you will have a wonderful opportunity to make a difference.

As a care organisation we have a duty to safeguarding Service Users.

Our recruitment process is precise, measured, and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Above all, knowing that you make a difference every day.