Senior Care Worker

Manuella Care

Borehamwood

On-site

GBP 18,000 - 23,000

Full time

4 days ago

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Job summary

Manuella Care is seeking a dedicated Senior Care Worker to join our care team. You will safeguard dignity, independence, and comfort for service users while following care plans and collaborating with professionals.

You will lead shifts, train junior staff, monitor wellbeing, and liaise with families to provide timely updates. The role requires empathy, reliability, and a calm approach in a high-quality care setting.

Qualifications

Experience or understanding of care provision.
Minimum of 6 months experience.
Female only due to client preference.
NVQ Level 2 in care or working towards QCF Diploma is required.

Responsibilities

Oversee care workers and home carers on shifts.
Take responsibility for the shift and service while on duty.
Respond to emergencies and guide staff.
Assist service users with daily activities and personal care.
Maintain records and liaise with healthcare professionals; update families.

Skills

Excellent communication

Empathy and warmth

Team player

Organisational skills

Education

NVQ Level 2 in care

Job description

The Senior Care Worker will work alongside the care team to ensure the safety, dignity, and independence of service users while providing emotional and practical support. Care provided by the senior care worker must align with an agreed care plan, maintain a high standard of professionalism and include care that would reasonably be given by members of the service user's own family and is not expected to involve tasks that would normally be expected to be undertaken by a trained nurse.

Hours: Full time only, 12 hour / 6 hour / 4 hour shifts, including weekends

Principal Responsibilities:

Routinely oversees and monitors care workers and home carers
Takes responsibility for the shift and for the service while on duty
Responds to emergencies and provides guidance and support to care workers
Assists and enables service users to dress, undress, wash, use the toilet and bathe Serves meals to service users at table or in bed, assists with feeding if required
Generally assists with service users overall comfort and well being
Undertakes light cleaning and domestic duties including meal preparation as required
Monitors service users conditions by taking temperature, pulse, respiration and weight and contributes to record keeping
Liaises with professional staff in carrying out care plans etc
Keep families up to date about their relative's progress
Train and mentor new staff
Help with daily activities such as letter writing, paying bills and collecting benefits
To assist service users who need help with any self care task such as getting up in the morning, dressing, undressing, washing, bathing and the toilet
To assist service needing peg feed, cough assist, sleep system
To help service users with mobility problems and other physical disabilities, including incontinence and help in the use and care of aids and personal equipment
To care for service users who are temporarily sick and needing, for example, minor dressings, bed nursing, help with feeding, etc
Assist with continence management and catheter / stoma care where necessary
Assist with the administration of medication as per guidelines
To help care for service users who are at the end of life
To assist service users who need oxygen and CPAP machine
Assist service users with complex mental health needs and challenging behaviors, sensory overload ensuring their emotional and physical well-being.
To help in the promotion of mental and physical activity of service users through talking to them, taking them out, assisting them in activities such as reading, writing, hobbies and recreation
To make and change beds; tidy rooms; do light cleaning and empty commodes
To inspect, launder and mend service users' clothing
To set tables and trays; serve meals; feed service users who need help; prepare light meals and wa up; tidy and clear the dining area
To assist Service users with moving and handling using equipment recommended by OT
To read and write reports of tasks undertaken and outcomes achieved
Work within a high-risk care setting, ensuring that all safety procedures and safeguarding measures are strictly followed
Liaise with healthcare professionals, including social workers, nurses, and therapists, to implement effective care plans
To take part in staff and service users' meetings and in training activities as directed
To comply with the agency's guidelines and policies related to safeguarding, mental health crisis intervention and incident reporting
To report to the agency manager any significant changes in the health or circumstances of a service user
Maintain clear and accurate records, including incident reports and behavioral support documentation
To encourage service users to remain as independent as possible

To perform such other duties as may reasonably be required

In general, it is the duty of the post holder to undertake all care work with the sensitivity required to provide services in a way which preserves the dignity, privacy, choice, independence, fulfilment and rights of the Service User.

Person Specification - Essential Criteria:

The following personal attributes are considered essential to the post of care worker: Experience or understanding of care provision.

To attend appropriate training courses
To adhere to all company policies, procedures and systems
To attend all rostered Service User calls to permanently assigned Service Users
To be able to understand and cope with emergency situations
To be able to liaise effectively with office staff, Social Workers and Service User family members
To be able to maintain high standards of care provision

Key Skills:

Excellent communication skills
Sound understanding of good care principles
Good organisational and planning skills
Ability to cope with pressure
Even tempered and patient
Ability to cope with change
Ability to display empathy and warmth
Good team player with the ability to work on own initiative

Qualifications:

NVQ Level 2 in care or working towards QCF Diploma

In addition, all staff are required to:

Respect the confidentiality of all matters that they might learn in the course of their employment
Respect the requirements under the Data Protection Act 1998
Ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974
Work within any other legislation that may be in force from time to time

Person Specification: