Senior Care Supervisor

Think Care; Camberley; On-site; GBP 27,000 - 34,000; Full time

Job summary

A private care service provider is seeking a dedicated Care Supervisor/Team Leader to support management in operations and ensure high-quality service. Ideal candidates must have care experience, an understanding of compliance, and be able to lead a team. Responsibilities include staff training and service coordination. Competitive salary of £27,000 - £34,000 per year on offer, along with professional development opportunities.

Benefits

Competitive salary

Professional development opportunities

Supportive working environment

Qualifications

• Experience in a similar fast-paced role with excellent customer service skills.
• Knowledge of the Care Standards regulations.
• Ability to adapt in a busy, changing environment.

Responsibilities

• Coordinate service development with senior care staff.
• Promote a positive culture aligned with company values.
• Lead the recruitment and training of care professionals.

Skills

Care experience

Customer service excellence

Understanding of compliance

Multi-tasking ability

IT Systems proficiency

Attention to detail

Tools

Microsoft Office

Google Suite

Rota management system

Job description

We are looking for a dedicated and experienced Care Supervisor/Team leader to support the management team in the day-to-day operations of a high-quality private care service in the Berkshire/Surrey areas who provide dementia care, companionship, EOL care, 24/7 emergency care, domestic/personal care and live in care.

• Market leading salary of 27,000 - 34,000 yearly DOE
• Opportunity to make a real difference in the lives of older people by ensuring all care calls are covered by the experienced staff
• Dynamic role with scope for professional development

The Role:

• Work closely with the Registered Manager and other senior care staff to coordinate the development of the service
• Supervisions, developing new business and clients
• Promote a positive culture in line with the company ethos and values
• Provide inspired leadership to the team ensuring exceptional service is delivered to clients
• Support the recruitment and training of Care Professionals and the office team
• Ensure that policies and procedures are adhered to by all employees
• Scheduling in the trainings for the support and care staff
• Helping the recruitment team with new starters

The Candidate:
The ideal candidate should have:

• Care experience or experience in a similar fast paced role, with a proven track record in providing consistent excellent customer service
• Good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations
• Ability to multi task in a busy , ever changing environment
• Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite as well as a recognised rota management system
• Excellent attention to detail
• Genuine propsoects to become Care Manager

PLEASE NIOTE THIS ROLE REQUIRES FLEXIBILITY TO WORK DIFFERENT SHIFTS AND SOME WEEKENDS

The Package:

• Very competitive salary of 27,000 - 34,000 yearly
• Opportunities for professional development
• Dynamic and supportive working environment

Our client is a leading provider of excellent person centred care. They are committed to delivering the highest standards of care and service. They believe in promoting a positive culture in line with their ethos and values.

If you are passionate about providing the highest quality of care and have the necessary skills and experience, we would love to hear from you. Please submit your CV and cover letter outlining your suitability for the role.
Similar job titles for this role could include: Registered Manager, Care Manager, Deputy Manager, Senior Care Coordinator, Care Team Leader, Care Supervisor