Senior Care Manager

Active Care Group Recruitment; North East; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A healthcare provider is looking for a Senior Care Manager to work from home with flexibility and some travel requirements. This role involves mentoring Care Managers, overseeing care packages, and ensuring exceptional care delivery. Candidates should have a Level 5 Diploma in Health and Social Care and demonstrate strong leadership and communication skills.

Benefits

25 days annual leave plus birthday off

Employee Assistance Programme

Nest Pension

Discounts through Active Reward App

Recognition through Active Awards programme

Generous Refer-a-Friend scheme

Qualifications

• Experience at Team Leader level or above (previous management is a bonus!).
• Full UK driving licence for client visits as needed.
• Experience in maintaining high standards in care delivery.

Responsibilities

• Deputising for the Registered Manager and mentoring Care Managers.
• Managing complex care packages and ensuring high-quality care.
• Building relationships with clients, families, and health professionals.

Skills

Leadership

Communication

Compassion

Time management

Education

Level 5 Diploma in Health and Social Care

Job description

Ready for a Role That Makes a Difference?

Join Active Care Group as a Senior Care Manager (Work From Home with some travel, Monday–Friday)

Looking for a fulfilling role you can do based at home with some travel — with flexibility, purpose, and heart? If you’re an experienced Senior Care Manager with a minimum of Level 5 Diploma in Leadership and Management for Adult Care, we’d love to welcome you into our growing team.

At Active Care Group, we’re passionate about delivering outstanding, client-focused care—care that empowers people to stay in their homes, surrounded by comfort, familiarity, and dignity.

A Role with Real Impact—and Real Flexibility

This is more than a Monday–Friday job. As a Senior Care Manager, you’ll play a key role in shaping care that truly changes lives. From mentoring and supporting our brilliant Care Managers and working closely with the Registered Manager, to overseeing a small number of care packages yourself, you’ll be at the heart of what makes our care exceptional.

You’ll be working from home most of the time, but you’ll also get out and about visiting clients, staff, meeting the very people whose lives you’ll help transform. You will also be required to develop professional relationships, helping to grow the business

This role requires someone who is motivated, with an ability to work under pressure

What You’ll Be Doing:

• Deputising for the Registered Manager—you’re a trusted leader and role model
• Guiding and mentoring a group of talented Care Managers
• Managing a handful of complex care packages in your area
• Reviewing referrals with our Business Development team and producing thoughtful assessment reports
• Building warm, professional relationships with clients, families, and health professionals
• Ensuring the care we deliver is safe, reliable, and always focused on outcomes that matter
• Helping with recruitment, training, and ongoing support for our frontline support workers
• Keeping care records accurate, timely, and client-centred

What You’ll Bring to the Role:

• A Level 5 Diploma (or NVQ 4 or above) in Health and Social Care
• A full UK driving licence—you’ll need to travel to client visits when needed
• A calm, confident approach with genuine compassion at the core
• Experience at Team Leader level or above (previous management is a bonus!)
• Brilliant communication skills, both verbal and written
• A positive mindset and a commitment to high standards of care

What Your Work Week Looks Like:

• 37.5 hours per week, mostly Monday to Friday, 9am–5:30pm
• Flexibility is key—some hours may vary to meet the needs of our clients
• You’ll also be part of our on-call rota for nights/weekends (shared with the team)

What You’ll Get in Return:

• A competitive salary - up to £35,000 per year, including the on-call rota
• 25 days of annual leave, plus your birthday off (because you matter too!)
• Access to the Active Learning Hub with amazing training and development opportunities
• Discounts and savings through our Active Reward App
• Free, 24/7 Employee Assistance Programme for legal, financial, and wellbeing support
• A Nest Pension and the option to join Medicash Health Plan to help with everyday health costs
• Enhanced Sick Pay and Maternity Pay
• Recognition through our Active Awards programme
• A generous Refer-a-Friend scheme—earn up to £1,000!
• Ongoing support from our incredible clinical and business leadership team

We’re More Than a Team—We’re a Family

With over 25 years of specialist experience, we know what makes care truly life-changing. It’s the people. People like you—driven, compassionate, and ready to lead with purpose.

We welcome applications from people of all backgrounds and experiences. We’re a Disability Confident committed employer and will always provide reasonable adjustments throughout the recruitment process.

So, if you're looking for a role working from home (with travel) where you can help others stay in their homes longer—while building a career you’re proud of—come and grow with us at Active Care Group.

INDCITH