Senior Care Assistant

GreenSquare Homes Limited T/A Greensquare Accord; Walsall; On-site; Full time

Job summary

An established industry player in social housing and care is seeking a Senior Personal Assistant to join their compassionate team. This role involves supporting management in delivering essential care services to vulnerable individuals, promoting independence, and ensuring quality support. With a focus on empathy and teamwork, you will engage directly with service users to help them make informed decisions about their lives. The organization is committed to social purpose, making a real difference in the community by providing affordable housing and care. If you are passionate about helping others and want to contribute to a meaningful mission, this opportunity is perfect for you.

Benefits

Annual holiday entitlement

Defined contribution pension scheme

Trust-based flexible working

Confidential Employee Assistance Programme (EAP)

Performance-related bonus scheme

Qualifications

• NVQ Level 2/3 in Social Care or willingness to work toward qualification.
• Ability to use Microsoft Office is essential.

Responsibilities

• Support the Deputy Manager and Registered Manager in delivering care services.
• Act as a key worker, developing and managing care plans for service users.

Skills

Empathy

Teamwork

Microsoft Office

Communication

Education

NVQ Level 2/3 in Social Care

Basic level of education

Other relevant qualifications in Health & Social Care

Job description

Job Title - Senior Personal Assistant

Head Office Location - Brindley Place, Birmingham

Job Location - (post code) WS3 2LJ

Salary - £12.24 per hour

Contract type - Permanent

Working hours - 35 hours per week

About the Service

Furlong House is a well-established, modern care service for older customers and offers excellent facilities which include 51 self-contained one- and two-bedroom apartments with wet rooms, guest facilities, lift to all floors, communal gardens and outdoor space, communal dining room, TV lounge and conservatory, laundry facilities, a hair salon, and car parking on-site.

About the role

We are looking for an empathetic, diverse, fast-thinking individual to join our team. You will work as part of a team and support the Deputy Manager and Registered Manager to deliver care and support service outcomes, including acting as a key worker, developing and managing care and support plans, actively engaging with service users to promote independence and choice, and supporting service users in making decisions about their life.

Work flexibly providing care and support to service users in aspects of their daily living.

Act as the service users' champion in a nominated area of responsibility.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following the offer.

About you

Essential:

1. NVQ Level 2/3 in Social Care or willingness to work toward qualification.
2. Basic level of education.
3. Other relevant qualifications in Health & Social Care and a willingness to undertake training.
4. Ability to use Microsoft Office.

Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England. We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities.

We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most. We also provide care and support to some of the most vulnerable people in society, including support for people who are homeless, experiencing domestic violence, or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that’s providing a good quality, safe home or providing care that helps someone to live an independent life.

Our colleagues live and breathe this social purpose, and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way, a culture we commit to, aspire to, and live and breathe. Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes annual holiday entitlement (plus statutory bank holidays), a defined contribution pension scheme, trust-based flexible working, and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offers a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.

How to apply

If you wish to apply for this role, please email a copy of your up-to-date CV to us. It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord is a Disability Confident Employer; therefore, we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the 'essential eligibility criteria' for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments, or adaptations throughout our selection processes, please let us know.