Senior Care Assistant

HealthJobs4U Ltd; Conwy; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the care sector is seeking a Senior Care Assistant for a community-focused role in Conwy County. Responsibilities include providing direct care, mentoring new staff, and ensuring service quality. Candidates should have strong social care experience and be committed to professional development.

Benefits

Flexible working hours

Continual professional development opportunities

Qualifications

• Minimum 1 year’s experience in a healthcare role.
• Experience dealing with elderly and vulnerable people.
• NVQ / QCF Level 3 desirable.

Responsibilities

• Assist in managing and monitoring the quality delivery of care service.
• Provide direct care and support onboarding of new staff.
• Liaise with professionals involved in a patient’s care.

Skills

Strong social care experience

Good communication skills

Excellent customer service

Education

QCF level 2 in Health and Social Care

QCF Level 3 in Health and Social Care (willing to obtain)

Social Care Wales registration

Job description

Hours

35 hours per week (to include every other weekend working)

Areas Covered: Conwy County, Prestatyn, Rhyl, St Asaph, Abergele

Job Description

As a Senior care assistant, you will be responsible for assisting in managing and monitoring the quality delivery of our Care service.

Duties of the job include:

• Role of a care Assistant, providing direct care
• Every other weekend working, one weekend on call minimum 1in 4 and the other working in the community
• Supporting the onboarding of new staff, assessing their fitness to work alone by shadowing new staff. Carry out spot checks of care delivery and report findings to the service management.
• Be available to care workers seeking advice and guidance on issues arising
• provide direct care in planned and emergency situations
• Element of office support when required to cover leave and training
• Liaise with other professionals involved in a person’s care.
• work closely with the service’s management team to help it with its quality improvement
• engage in their own continuing professional development through relevant training, including specialist training, and qualifications.
• act as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s care.

Key Skills:

• Good mind-set.
• Strong social care experience.
• Be a great team player with good communication skills.
• We will consider candidates who are looking to progress their career or have previous experience
• Enjoy working as part of a team;
• Be able to provide excellent customer service;
• Be able to monitor personal plans, ensuring folders in properties re complete and accurate
• Knowledge and experience of CIW standards and CIW Compliance;

GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES

The post-holder is required to familiarize themselves with all policies and procedures and to comply withthese at all times. Failure to comply with any of these policies may result in disciplinary action up to andincluding dismissal. These have been agreed with staff and Staff Side and are as follows:

• Treat others as you would like to be treated.
• Listen to and support others and make time to do so.
• Seek, acknowledge, and value others’ experiences and contributions.
• Acknowledge others’ beliefs.
• Be courteous and considerate to all.
• Treat others fairly and equally.
• Be honest and trustworthy and act with integrity.
• Encourage others to treat all staff with respect.
• Challenge the behavior of staff who do not show respect to others.

CONFIDENTIALITY & DATA PROTECTION

The post-holder must maintain the confidentiality of information about patients, staff and other health service businesses and meet the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) at all times. The post-holder must comply with all company Information and Data Protection policies at all times.

HEALTH AND SAFETY

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act(1974) and any subsequent relevant legislation and must always follow these in full including ensuringthat they act in line with all agreed procedures at all times in order to maintain a safe environment forpatients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to andincluding dismissal.

MANAGING STRESS

The company has an agreed policy & procedure which links with a range of services and arrangementsfor staff to manage stress. All staff are required to familiarize themselves with the policy and services to bestmanage their own and their colleagues’ stress.

HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)

All staff have a responsibility to act and follow all instructions to protect patients, staff, and others from HCAIs. All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.

EQUALITY & DIVERSITY

The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is theresponsibility of all staff to comply with these requirements at all times. The key responsibilities for staff underthis Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with thesepolicies may result in disciplinary action up to and including dismissal.

FLEXIBILITY

This job description is intended to provide a broad outline of the main responsibilities only. The post-holderis required to be flexible in developing their role in agreement with their designated manager. In addition,they may be required by their manager to carry out any other duty commensurate with their banding andexpertise.

EXPERIENCE REQUIREMENT

Minimum 1 year’s experience in a healthcare role. The Senior Care Assistant needs to have experience of working within a similar position - ideally dealing with elderly and vulnerable people.

Social Care Wales registration

QCF level 2 in Health and Social care willing to gain QCF Level 3 in Health and Social care.

DESIRABLE QUALIFICATION:

• NVQ / QCF Level 3.
• Welsh speaking