Senior Car Sales Executive

Listers; United Kingdom; On-site; GBP 30,000 - 55,000; Full time

Job description

Job Introduction
Volkswagen Evesham is excited to invite a passionate and driven Senior Sales Executive to join our team. In this dynamic role, you will sell both new and used vehicles, working closely with customers to provide outstanding service and ensure they have an excellent experience throughout their purchase journey.
The hours of work are between Monday to Saturday, with a day off in the week.
Benefits include use of a company car and an OTE of £55,000.

Role and Responsibilities

1. Sell and promote new and used vehicles in alignment with dealership and manufacturer policies.
2. Take ownership of your deals by creating quotations, completing finance proposals, and helping customers finalize their finance documents.
3. Assist in the day-to-day operations of the sales department during holiday and sickness periods, stepping up when needed to support the management team.
4. Create and maintain a customer-friendly sales environment, ensuring the showroom is well-maintained and presented.
5. Handle customer inquiries (via phone, walk-ins, and email), guiding them through our vehicle range and offering tailored advice and information.
6. Achieve and exceed sales targets for both vehicles and secondary offerings, including accessories and financial services.
7. Deliver a high level of customer satisfaction, as indicated by monthly customer satisfaction surveys and KPI’s.
8. Ensure customers receive “Family-like Care,” fostering trust and long-term relationships.
9. Follow company processes to enhance customer satisfaction and retention, including proactive selling of service plans and following up on finance renewals.
10. Maintain accurate records of all sales activities and customer interactions using our sales control/dealer systems.

What We’re Looking For:

1. Proven track record in sales, with a passion for delivering excellent customer satisfaction.
2. Strong interpersonal skills with the ability to build rapport and trust with customers.
3. A proactive, self-motivated attitude and the ability to manage your own offers and deals within the framework set by management.

If you’re enthusiastic, target-driven, and passionate about delivering exceptional customer experiences, we would love to hear from you. Join us at Volkswagen Evesham and be part of an exciting team that’s committed to excellence!

What we offer

1. 33 days holiday including bank holidays
2. Company Pension
3. Wellness Programme
4. Sick Pay
5. Group life insurance
6. Staff discount on car servicing
7. Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
8. Long service and loyalty incentives
9. Staff referral scheme
10. In-house, manufacturer & professional qualifications
11. Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today.