Senior Captain/Waiter Supervisor

WYNDHAM SINGAPORE HOTEL; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hotel in Scotland is seeking a dedicated team member to manage guest services in the food and beverage department. Responsibilities include greeting guests, taking orders, ensuring quality service, and addressing guest enquiries. The ideal candidate will have relevant experience and strong communication skills. Flexibility to work weekends and holidays is required. This role offers a dynamic environment with opportunities for teamwork.

Qualifications

• Relevant experience working in Hotel / in F&B industry.
• Excellent interpersonal and communication skills.
• Able to react and respond to customer needs promptly.
• Able to work on weekends or public holidays.
• Able to multitask and work independently and in a team.

Responsibilities

• Greet guests and usher them to tables and seats.
• Recommend menu to guests and take their orders accurately.
• Check and ensure food delivered is correct and prompt.
• Ensure utensils and tables are clean and set up properly.
• Process bills and manage cash or card transactions.
• Address guest enquiries and complaints politely and efficiently.

Skills

Interpersonal skills

Communication skills

Multitasking

Job description

Job Description

Greet guest and usher them to their tables and seats

Recommend menu to guest and take their orders accurately

Check and ensure food delivered to guest is correct and prompt

Ensure utensils and tables are clean and setup properly

Process bills and manage cash or card transactions

Address guest enquiries and complaints politely and efficiently

Requirements

Relevant experience working in Hotel / in F&B industry

Excellent interpersonal and communication skills

Able to react and respond to customer needs promptly

Able to work on weekends or public holiday

Able to multi task and work independently and in a team