Senior Campaign Deployment Analyst

TN United Kingdom; Sheffield; On-site; GBP 40,000 - 65,000; Full time

Job summary

Join a leading financial services organization as a Senior Campaign Deployment Analyst, where your expertise in data analytics and campaign innovation will drive impactful customer communications. In this dynamic role, you'll collaborate with technical leads to build and deploy messaging campaigns, ensuring compliance and delivering exceptional customer insights. The organization values diversity and is committed to fostering an inclusive workplace. If you're passionate about leveraging data to enhance customer experiences and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in building multi-channel customer communications.
• Proficiency with SQL or SAS in a CRM operations environment.

Responsibilities

• Build and deploy messaging campaigns using Teradata, VCX, and Pega.
• Identify risks related to customer data and ensure compliance.

Skills

SQL

SAS

Stakeholder Management

Problem-Solving

Attention to Detail

Tools

Teradata

VCX

Pega

Job description

Senior Campaign Deployment Analyst, Sheffield

Client: HSBC Global Services Limited

Location: Sheffield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 2a6e1cff25a8

Job Views: 5

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Join HSBC and help us stand out in your career. We support millions worldwide with products including accounts, credit cards, loans, mortgages, investments, insurance, and wealth management. Our Wealth and Personal Banking division is evolving into a data-driven organization, focusing on data analytics, machine learning, and customer insights.

We are looking for a Senior Messaging Operations Analyst to work with our Technical Leads on campaign innovation, complex campaign building, and to provide technical coaching and training.

As part of this role, you will:

• Build and deploy messaging campaigns using Teradata, VCX, and Pega.
• Identify risks related to customer data and campaign processes, ensuring compliance with delivery protocols.
• Prioritize tasks aligned with business goals, adapt to changes, and resolve issues.
• Share knowledge, provide feedback, and support peers.

Key requirements include:

• Experience in building multi-channel customer communications.
• Proficiency with coding, particularly SQL or SAS.
• Experience in a financial services CRM operations environment.
• Attention to detail and problem-solving skills.
• Stakeholder management and networking abilities.
• Strong organizational skills to handle multiple requests in a fast-paced setting.

This role can be based in Sheffield (preferred), Leeds, or Chester.

Our Commitment to Diversity and Inclusion

HSBC is dedicated to creating an inclusive workplace. We welcome candidates of all backgrounds and are a Disability Confident Leader. If accommodations are needed during recruitment, please contact our Recruitment Helpdesk.