Senior Business Travel Expert

Your Travel Corporate; South Shields; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Health & wellbeing programme

Life insurance

Job summary

Your Travel Corporate in the United Kingdom requires an experienced Business Travel Consultant to manage fast-paced, end-to-end corporate travel across air, hotel, rail and ancillary services. You will be the main client contact, delivering a high-touch, concierge-level service and handling complex itineraries with confidence.

The role demands a minimum of 5 years in business travel, strong GDS knowledge, and the ability to manage exchanges and refunds.

Qualifications

• Minimum 5 years’ experience in a business travel role (essential).
• Strong GDS knowledge (Travelport preferred, but Amadeus, Galileo or Sabre considered).
• Able to process GDS Exchanges and Refunds.
• Experience using the Atriis travel platform is preferred.
• Confident managing complex, high-value travel requests independently.
• Excellent attention to detail and organisational skills.
• Strong communication skills with a natural client-first mindset.
• Calm under pressure and comfortable working in a fast-paced environment.

Responsibilities

• Managing fast-paced end-to-end corporate travel bookings across air, hotel, rail and ancillary services.
• Acting as the main point of contact for your clients, delivering a high-touch, concierge-level service.
• Handling complex itineraries, changes, reissues and urgent requests with confidence.
• Monitoring GDS queues and proactively managing deadlines and ticketing requirements.
• Building long-term client relationships focused on retention and service excellence.
• Supporting clients outside of standard hours when required.
• Working closely with the wider team to maintain consistently high standards.

Skills

GDS knowledge

Client-facing

Attention to detail

Communication

Calm under pressure

Tools

Atriis travel platform

Job description

The opportunity

**In-office only**

If you’re an experienced Business Travel Consultant who can work accurately at a fast pace, and takes real pride in your work, we want to speak to you!

We’re looking for someone who operates at a high level - someone who can manage complex travel requirements, build strong client relationships, and deliver consistently without close supervision.

At Your Travel Corporate, the focus is simple. High standards, strong clients, and a service-led approach. No shortcuts, no volume-driven chaos.

If you’re currently in a role where you’re undervalued, restricted, or just not earning or working at the level you know you can, this could be the step up.

What you’ll be doing

• Managing fast paced end-to-end corporate travel bookings across air, hotel, rail and ancillary services


• Acting as the main point of contact for your clients, delivering a high-touch, concierge-level service


• Handling complex itineraries, changes, reissues and urgent requests with confidence


• Monitoring GDS queues and proactively managing deadlines and ticketing requirements


• Building long-term client relationships focused on retention and service excellence


• Supporting clients outside of standard hours when required


• Working closely with the wider team to maintain consistently high standards

What we’re looking for

• Minimum 5 years’ experience in a business travel role (essential)


• Strong GDS knowledge (Travelport preferred, but Amadeus, Galileo or Sabre considered)


• Able to process GDS Exchanges and Refunds


• Experience using the Atriis travel platform is preferred


• Confident managing complex, high-value travel requests independently


• Excellent attention to detail and organisational skills


• Strong communication skills with a natural client-first mindset


• Calm under pressure and comfortable working in a fast-paced environment


• A team player who takes ownership and pride in their work

Preferred (not essential):

• Ticketing or fare-related qualifications

What you’ll get in return

• Flexibility around school drop offs and pick ups if needed


• A genuinely supportive, experienced team


• Opportunity to work with a growing, ambitious business


• Vitality life insurance (post-probation)


• 31 days annual leave inclusive of public/bank holidays, increasing with service


• Employee Assistance Programme and wellbeing support


• Regular team events and a strong company culture

Full-time, Permanent

Benefits:

• Employee discount


• Health & wellbeing programme


• Life insurance

Work Location: In person