Senior Business Systems Analyst / Business Systems Analyst

Matchtech; Greater Manchester; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

25 days’ holiday + bank holidays

Contribution pension scheme

Life assurance

Health and private medical insurance

Cycle to work scheme

Wellbeing and career development

Job summary

Matchtech Group is seeking a Senior Business Systems Analyst to join its Business Systems team in Hattersley on a permanent basis. The role focuses on driving business improvement, shaping processes, systems, automation initiatives, and emerging AI-led solutions across the organisation.

The role supports discovery workshops, requirements gathering, and stakeholder engagement across functions such as Finance, Procurement, Projects and HR, with hybrid working and opportunities for leadership and

Qualifications

• Proven experience in business analysis or business systems analysis.
• Strong requirements gathering and stakeholder engagement skills.
• Experience leading or supporting discovery and implementation
• Ability to assess impacts across business, systems and data
• Experience coaching analysts and leading analysis activities at senior level

Responsibilities

• Lead or support discovery workshops, requirements gathering and process mapping.
• Translate business needs into clear requirements, user stories and acceptance criteria.
• Lead or contribute to cross-functional business systems workstreams.
• Build relationships with stakeholders across Finance, Procurement, Commercial, Projects, Engineering, Operations, HR and Payroll.
• Identify opportunities to improve processes through IT systems, automation, AI and the Power Platform.
• Coordinate testing, governance and user adoption; support benefits tracking.

Skills

Requirements gathering

Stakeholder engagement

Process mapping

Workshop facilitation

Leadership & mentoring

Education

Business Analysis qualification (e.g., CBAP/IIBA)

Tools

Microsoft Power Platform

Copilot

AI/Automation technologies

Job description

Our client, a well-established organisation within the technology and infrastructure sector, is looking for a Senior Business Systems Analyst to join its Business Systems team in Hattersley on a permanent basis. This is an exciting opportunity to play a key role in driving business improvement, helping to shape and enhance processes, systems, automation initiatives, and emerging AI-led solutions across the organisation.

While the preference is to appoint at Senior Business Systems Analyst level, the team is also keen to hear from talented Business Systems Analysts who can demonstrate the skills, potential, and ambition to take the next step in their career. The level offered will reflect an individual's experience, capabilities, and performance throughout the recruitment process.

Key Responsibilities:

• Lead or support discovery workshops, requirements gathering and process mapping
• Translate business needs into clear requirements, recommendations, user stories and acceptance criteria
• Lead or contribute to functional and cross-functional business systems workstreams
• Build strong relationships with stakeholders across Finance, Procurement, Commercial, Projects, Engineering, Operations, HR and Payroll
• Identify opportunities to improve processes through IT systems, automation, AI and the Microsoft Power Platform
• Work with IT, data teams, suppliers and delivery partners to assess impacts and support implementation
• Coordinate testing, business readiness, stakeholder engagement and user adoption
• Support governance, risk management, benefits tracking and continuous improvement
• At Senior level, coach and mentor other Business Systems Analysts and provide leadership across analysis activities

Job Requirements:

• Strong experience in business analysis, business systems analysis or a comparable business change role
• Excellent requirements gathering, process mapping and stakeholder engagement skills
• Experience supporting or leading projects and workstreams through discovery, testing and implementation
• Ability to assess business, system, data and integration impacts
• Experience influencing senior stakeholders and managing ambiguity
• Ability to take ownership from initial discovery through to implementation and benefits realisation
• Experience coaching or mentoring other analysts for the Senior Business Systems Analyst level
• Strong written and verbal communication, organisational and planning skills
• Proactive, commercially aware and results-focused approach to delivering business value

Desirable Skills:

• Experience with ERP or enterprise business systems
• Knowledge of Microsoft Power Platform, Copilot, AI or automation technologies
• Understanding of Finance, Procurement, Commercial, Projects, Operations, Engineering, HR or Payroll processes
• Business Analysis, Change Management or a similar professional qualification
• Experience within engineering, utilities, infrastructure or construction environments would be an advantage

Benefits:

• Hybrid working, subject to business requirements
• 25 days' holiday plus bank holidays, with the option to purchase additional leave
• Contribution pension scheme
• Life assurance
• Health and private medical insurance
• Cycle to work scheme, discounts and savings hub, and family benefits
• Supportive environment with opportunities for professional development and career progression
• Inclusive workplace culture with a strong focus on wellbeing, diversity and collaboration

Additional Information:

The role is based in Hattersley with hybrid working available. Occasional travel to offices, operational sites and partner locations may be required to support business engagement, project activity and stakeholder collaboration.
If you are an experienced IT Analyst or Business Systems professional with a passion for business analysis, technology and continuous improvement,