Senior Business Systems Analyst

bet365; Stoke-on-Trent; Hybrid; GBP 55,000 - 90,000; Full time

Job summary

bet365 is seeking a Senior Business Systems Analyst to bridge complex business challenges with innovative technical solutions. You will own key initiatives, translate requirements into workable system designs, and mentor junior analysts while ensuring secure, compliant delivery.

This role supports a hybrid work-from-home policy and sits within our Business Systems Solutions team, collaborating across business and technology to drive continuous improvement and strategic outcomes.

Qualifications

• Translate business needs into actionable system designs.
• Deliver technical solutions aligned with strategic goals.
• Mentor and guide other analysts on complex projects.
• Apply Agile practices including backlog refinement and 3 Amigos sessions.
• Proactively manage stakeholders across business, technology and support teams.
• Adapt communication for diverse audiences.
• Drive security protocols and regulatory standards in solutions.
• Support change management and continuous improvement.
• Navigate changing business needs with autonomy.

Responsibilities

• Lead in-depth interviews and workshops to uncover core business needs.
• Translate complex business models into clear system designs and user stories.
• Drive the delivery of technical solutions that align with strategic goals.
• Act as a strategic liaison between business units and technology teams.
• Provide guidance and mentoring to less experienced analysts.
• Inspire a collaborative environment to facilitate constructive problem-solving.
• Propose enhancements to streamline operations and increase productivity.
• Navigate complex project environments with autonomy.
• Ensure all work adheres to security protocols and regulatory standards.

Skills

Translate requirements

Agile practices

Mentor junior analysts

Backlog refinement

3 Amigos sessions

Stakeholder management

Security & compliance

Change management

Adaptive communication

Job description

Ready to shape the systems that power a global leader? As a Senior Business Systems Analyst, you will bridge the gap between complex business challenges and innovative technical solutions.

The Business Systems Solutions department manages the lifecycle of our application portfolio, ensuring our technology stack remains robust, scalable, and ahead of the curve. This team translates intricate business requirements into high-performing technical designs, maintaining the integrity of our systems while driving continuous improvement.

You will operate with autonomy, acting as the vital link between business units and technology teams. This role involves taking ownership of complex initiatives, mentoring Junior Analysts, and leveraging AI tools to streamline workflows. You will ensure every solution is secure, compliant, and perfectly aligned with our strategic goals.

This role is eligible for inclusion in our hybrid work from home policy.

Qualifications

• Confident in translating business needs into actionable system designs
• Track record of delivering technical solutions aligned with strategic goals
• Mentoring and guidance of other analysts while managing complex projects
• Agile best practices including backlog refinement and '3 Amigos' sessions
• Proactive stakeholder management across business, technology, and support teams
• Ability to adapt communication styles for diverse audiences
• Continuous improvement and change management facilitation
• Commitment to security protocols and regulatory standards
• Flexibility to adapt to changing business needs, technologies, and project environments on short notice

Additional Information

• Lead in-depth interviews and workshops to uncover core business needs
• Translate complex business models into clear system designs and user stories
• Drive the delivery of technical solutions that align with strategic goals
• Act as a strategic liaison between business units and technology teams
• Provide guidance and mentoring to less experienced analysts
• Inspire a collaborative environment to facilitate constructive problem-solving
• Propose enhancements to streamline operations and increase productivity
• Navigate complex project environments with autonomy
• Ensure all work adheres to security protocols and regulatory standards

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don't hesitate to reach out.