Senior Business System Analyst

Altrad UK, Ireland & Nordics; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

Altrad is seeking a Senior Business Systems Analyst (Commercial) to join the Digital Adoption team in the UK. You will drive requirements, validate systems, and guide adoption of commercial platforms across the business.

You will coordinate testing, training, and change activities, ensuring solutions meet business needs and deliver measurable improvements in commercial processes.

Qualifications

• Experience in business systems analysis, process improvement, digital adoption, or systems implementation.
• Strong knowledge of commercial processes, ideally in construction, engineering, or project environments.
• Experience supporting requirements gathering, system testing, and user acceptance testing.
• Excellent stakeholder engagement, communication, and facilitation skills.
• Ability to identify risks, gaps, and opportunities for process improvement.
• Experience with ERP systems; including Microsoft Dynamics 365 Business Central is a plus.
• Ability to bridge business requirements, technology, and user needs.
• Strong organisational skills and ability to coordinate activities with competing priorities.

Responsibilities

• Lead requirements gathering with commercial stakeholders and digital delivery teams.
• Support system validation, UAT, and readiness activities before deployment.
• Identify process gaps, risks, and improvement opportunities.
• Support go/no-go decisions, go-live activities, and post-deployment hypercare.
• Coordinate user training, communications, and guidance for adoption.
• Collaborate with SMEs and delivery teams to embed new systems and processes.
• Help continuously improve commercial processes, systems, and ways of working.
• Resolve issues and ensure solutions deliver ongoing operational improvements.

Skills

Business systems analysis

Process improvement

Digital adoption

Systems implementation

Commercial processes

Stakeholder engagement

Communication

Facilitation

Organisational priorities

Tools

Microsoft Dynamics 365 Business Central

ERP systems

Job description

Altrad are currently looking for an experienced Senior Business Systems Analyst (Commercial) to join the Digital Adoption team.

The successful candidate will support Altrad’s digital transformation programme, helping implement and embed commercial systems, processes, and ways of working across the business.

• Lead business process discussions and support requirements gathering with commercial stakeholders and digital delivery teams.
• Support system validation, user acceptance testing, and readiness activities ahead of deployment.
• Identify process gaps, risks, and improvement opportunities to ensure solutions meet business needs.
• Support Go/No-Go decisions, Go-Live activities, and post-deployment hypercare.
• Coordinate user training, communications, and guidance to support successful system adoption.
• Work with stakeholders to resolve issues and embed new systems and processes into business-as-usual operations.
• Collaborate with subject matter experts and digital delivery teams to ensure solutions deliver operational improvements.
• Support continuous improvement of commercial processes, systems, and ways of working.

Key Requirements / Qualifications:

• Experience in business systems analysis, process improvement, digital adoption, or systems implementation.
• Strong knowledge of commercial processes, ideally within construction, engineering, or project-based environments.
• Experience supporting requirements gathering, system testing, and user acceptance testing.
• Excellent stakeholder engagement, communication, and facilitation skills.
• Ability to identify risks, gaps, and opportunities for process improvement.
• Experience with ERP systems; Microsoft Dynamics 365 Business Central would be advantageous.
• Ability to bridge business requirements, technology, and user needs.
• Strong organisational skills, with the ability to coordinate activities and manage competing priorities.

About Us

At Altrad, our people create endless opportunities.

We are the leading provider of support services transforming our nations critical infrastructure to operate safely and sustainably.

With over 16,000 talented people across our region, we provide the full spectrum of critical services including consulting, design, engineering, construction, asset life optimisation through to decommissioning, for industries both onshore and offshore.

Why Join Us?

• Work on high-impact projects within a leading organisation.
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment with a focus on innovation and excellence.

As an employer, we are committed to promoting and protecting the physical and mental health and wellbeing of all our people.

Inclusivity Statement

We are committed to making our recruitment process accessible and inclusive. If you require any adjustments at any stage – including interviews or assessments, please let us know. We’re happy to discuss what would help you take part fully.