Senior Business System Analyst

Direct Staffing Inc; Oxford; On-site; GBP 50,000 - 80,000; Full time

Job summary

A growing high-tech manufacturing company seeks a Senior Business Systems Analyst to join their IT team in Oxford. The role involves analyzing business requirements, coordinating testing, and providing application support, making it ideal for experienced professionals seeking to make an impact in IT solutions.

Qualifications

• 6+ years of experience in IT business analytics role.
• Demonstrated experience with large scale applications including CRM and ERP.
• Strong report writing experience using MS SQL SSRS.

Responsibilities

• Analyze, document and prioritize business requirements.
• Coordinate functional and user acceptance testing.
• Provide day-to-day application support to key users.

Skills

Analytical skills

Solid communication skills

Project management methodologies

Customer service skills

Data analysis

Education

Bachelor’s degree in Computer Science or related discipline

Tools

MS SQL Server

MS Excel

MS Visio

MS Project

Job description

Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. As a Senior Business Systems Analyst, you will interface with our internal clients and external vendors to elicit and document clear, complete and comprehensive requirements, and work with IT partners to implement solutions that meet the business needs, goals and objectives. The Senior Business Analyst will also coordinate and manage the implementation and/or integration of products or new features for clients including client training. The ideal candidate is a diligent, hardworking individual who is able to learn new systems and processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times.

DUTIES:
Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders.
Analyze, model and document current-state and future-state business processes.
Develop functional test plans and user acceptance test plans and scenarios.
Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance.
Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes.
Conduct impact analysis of technology changes on business processes and existing technology.
Assist in the development of data models and interface design specifications.
Coordinate activities including on-time delivery, testing and production moves.
Work as a technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
Design and implement process improvements and system enhancements that conform to industry and application best-practices.
Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.
Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions.
Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets.
Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor.
Analyze and define business reporting requirements and implement in cooperation with the IT team.
Perform data analysis using queries and ad-hoc reporting tools.
Document application work instructions and training materials.
Provide day-to-day application support to key users.


REQUIRED QUALIFICATIONS:

Bachelor’s degree in Computer Science, MIS, Engineering or a related discipline
6+ years of experience in a IT business analytics role leading teams and business solutions analysis projects
Demonstrated business analyst work with large scale applications that may include CRM and ERP solutions
Solid foundation in project management methodologies
Strong experience with MS SQL Server (T-SQL, SSIS, & Reporting Services/BI)
Strong report writing experience using MS SQL SSRS
Strong experience with MS Excel, Word, Visio, Project
Experience with MS .NET and MS Web technologies IIS, Web Services, SOA
Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements.
Ability to analyze complex systems, and troubleshoot and isolate system issues.
Ability to work under tight deadlines and handle multiple/detail-oriented tasks
Ability to influence at all levels of the organization
Ability to work independently as well as work in a team environment
Outstanding verbal and written communication skills
Exceptional customer service skills.

PREFERRED SKILLS
2+ years of experience with Salesforce CRM
Experience with MS Dynamics NAV ERP 2009, 2013, 2015
Experience with Arena or other PLM solutions
Experience with MS SharePoint
Experience with Dell Boomi
Experience with Jet Reports
Experience working with business systems in a manufacturing environment

5+ to 7 years experience

Minimum Education -Bachelor's Degree

Additional Information

All your information will be kept confidential according to EEO guidelines.