Senior Business Support Officer

We Manage Jobs(WMJobs); Royal Leamington Spa; Hybrid; GBP 25,000 - 35,000; Part time

Job description

Senior Business Support Officer, Adult and Community Learning

We have an exciting opportunity available for a Senior Business Support Officer to work 30hrs per week supporting the Adult and Community Learning Service.

Although based at Pound Lane in Leamington, you should be willing to work at other sites when necessary. This would include Camphill, our base in Nuneaton and exam venues. There may be the opportunity to work from home during non-term-time periods.

Adult and Community Learning offer courses for adults and families across Warwickshire. Whether learners wish to develop skills for employment or everyday life, support children’s education, pursue an interest, gain confidence or just to meet new people in a friendly and welcoming atmosphere, the Business Support team are there to help learners in every stage of their journey with ACL, from initial enquiry and enrolment to administering exams, as well as manage the ACL Service’s administration requirements.

As a Senior Business Support Officer, you will play an essential part in developing the team into a high performing function that is valued by staff and stakeholders. Working closely with the Team Leads and another Senior Business Support Officer, you will need to be able to prioritise work to ensure you and the team deliver the right activities in the most efficient way possible.

One of the main responsibilities will be taking on the Data Officer role for the service, ensuring all learner enrolments and outcomes are recorded on the Service’s Learner Management Information System, ProSolution for which you will receive training. This will require excellent ICT skills and attention to detail to ensure the data is accurate for the returns required for the ESFA.

We are looking for a flexible, hardworking individual to join the team, who is able and willing to challenge the status quo, and build strong working relationships with the teams around them.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Sharon McAusland - [e-mail]

Closing date: 18th April 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.