Senior Business Support Assistant - Council Support (Legal Services) - EAL11429

East Lothian Council; Haddington; Hybrid; Part time

Job summary

East Lothian Council seeks a part-time Senior Business Support Assistant to provide administrative support to its Legal Team. The role entails managing emails, document preparation, and fostering good working relationships within the team. A commitment to high-quality customer service and proficiency in Microsoft Office are essential for this position.

Qualifications

• Proven experience in administrative roles needed.
• Ability to prioritise tasks effectively.
• Strong commitment to providing excellent customer service.

Responsibilities

• Provide comprehensive administrative support to the Council's Legal Team.
• Assist with document preparation for courts.
• Monitor mailboxes and respond to emails.

Skills

Communication

Numeracy

Organisational skills

Customer service

Education

Educated to Higher Level or NC/SVQ level 2

Tools

Microsoft Office

Job description

Vacancy Information

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly.

Hourly rate of pay: £12.96 - £13.78

Days and Hours of Work:
Wednesday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

An opportunity has arisen for a permanent part-time Senior Business Support Assistant (working Wednesday-Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Legal Team and also ad hoc administrative support to other areas of the team as and when required.

This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.

Key duties include:

• Provide comprehensive administrative support to the Council's Legal Team.
• Monitor mailboxes, categorise, cascade and respond to emails as directed by Solicitors.
• Assist with the accurate and timely preparation of documentation for courts.
• Ensure legal documentation and correspondence is stored appropriately on the Legal case management system.
• Assist with ordering and invoicing tasks on behalf of the Legal Team.
• Establish and maintain effective working relationships with staff at all levels.

Requirements:

• Strong communication and numeracy skills.
• Proven experience in use of Microsoft Office suite.
• Proven organisational skills with the ability to prioritise tasks.
• Ability to use initiative and work flexibly as duties may change.
• Commitment to delivering excellent customer service

Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council's Home Working and Worksmart Policies which can be found here . Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.

Job Details

To provide general administrative, clerical and business support within the service area as advertised.

Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The East Lothian Way' - values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to Higher' level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
http://www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us

If you require further information about this vacancy, please call 01620 827868, or email us on [e-mail]

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an import data from my CV' function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.