Senior Business Support Assistant - Administration

NHS National Services Scotland; Glasgow; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Learning & development opportunities

Employee Assistance Programme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a capable administrative professional to join Glasgow HSCP Business Support Team. The role provides comprehensive support to the Senior Management Team, managing diaries, meetings, and documentation with strong IT skills and confidentiality.

The successful candidate will work as part of a wider senior Business Support team, with a focus on efficient admin processes, payroll support, and cross-team collaboration within a large NHS organisation.

Qualifications

• Significant experience in a senior administrative/business support role.
• Strong organisational and prioritisation skills.
• Advanced IT skills, including advanced Excel.
• Experience of NHS systems, with EESS/SSTS desirable.
• Excellent communication skills and ability to handle confidential information.

Responsibilities

• Providing comprehensive business and administrative support.
• Managing diaries, correspondence, meetings and minute-taking.
• Producing reports, spreadsheets and other documentation.
• Maintaining records and supporting payroll, absence and expense processes.
• Working collaboratively to provide cross-cover within the team.

Skills

Senior admin experience

Organisational skills

Advanced IT skills (Excel)

NHS systems knowledge (SSTS/EESS)

Communication skills

Tools

Microsoft Office Suite

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

This is an exciting opportunity for appropriately qualified and enthusiastic applicant to join Glasgow HSCP Business Support Team. The successful applicant will be responsible on a daily basis for the provision of a comprehensive administrative and secretarial support to the Senior Management Team. Applicants should have excellent organisational skills, strong Communication Skills, excellent IT Skills particularly in the use of Microsoft Office Packages. Experience of administratively supporting multi-disciplinary meetings is advantageous as well as an understanding of NHS Clinical and administrative systems. The successful candidate will work as part of a wider senior Business Support team.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please see below for more details:

Skilled Worker visa

Health and Care Worker visa

Duration, Location, and Working Pattern:

• Location based in William Street Clinic
• Permanent Contract
• Full-time position (36 hours per week)
• Shift pattern for this post are Monday to Friday

Key responsibilities:

• Providing comprehensive business and administrative support
• Managing diaries, correspondence, meetings and minute-taking
• Producing reports, spreadsheets and other documentation
• Maintaining records and supporting payroll, absence and expense processes
• Working collaboratively to provide cross-cover within the team

Knowledge, training, qualifications and/or experience required to do the job:

• Significant experience in a senior administrative/business support role
• Strong organisational and prioritisation skills
• Advanced IT skills, including advanced Excel
• Experience of NHS systems, with EESS/SSTS desirable
• Excellent communication skills and ability to handle confidential information

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

For an informal discussion, please contact:

Julie Mctaggart, Business Support Manager, On email [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

Please note that due to the planned structure of the interviews, all appointments will be held in person and will include a test scenario

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.