Senior Business Officer (Operations)

King's College London; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading university in London is seeking an operational manager to enhance efficiency and compliance within the School of Mental Health & Psychological Sciences. The role involves collaborating with senior leadership, managing processes, and fostering an inclusive environment while providing invaluable support to the academic community.

Qualifications

• Experience in space planning and management.
• Line management experience with a focus on performance.
• Experience supporting health and safety activities.

Responsibilities

• Oversee and refine essential systems and processes.
• Engage and collaborate with stakeholders for space coordination.
• Manage operational tasks like space allocation and asset management.

Skills

Leadership

Organisational Skills

Effective Communication

Analytical Skills

Attention to Detail

Tools

Microsoft 365

Power BI

Job description

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About us:

School of Mental Health & Psychological Sciences

King's College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. The Strategic Vision 2029 looks forward to King's College London's 200th anniversary in 2029 and sets out ambitious plans in five key areas:

• Educating the next generation of change-makers

• Challenging ideas and driving change through research

• Giving back to society through meaningful service

• Working with our local communities in London

• Fostering global citizens with an international perspective

The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) is a Faculty of King's College London and the largest academic community in Europe devoted to the study and prevention of mental illness and brain disease.

The School of Mental Health & Psychological Sciences (MHaPS) is one of three schools under the IoPPN, comprised of the four departments of Psychology: Social, Genetic & Developmental Psychiatry; Health Service & Population Research; and Biostatistics & Health Informatics. With over 100 Principal Investigators, our research spans development from childhood to old age, encompassing basic research through to the development and implementation of treatments, services and policy.

About the role:

You will work closely with the School's senior leadership team and key stakeholders across the Faculty and wider university to ensure operational efficiency, compliance, and a culture of continuous improvement.

You will oversee and refine essential systems and processes, enabling our research and education community to thrive in a safe, well-managed and inclusive environment. This role offers line management responsibilities and wide exposure across the School, making it an excellent platform for professionals seeking to develop their career in higher education business operations.

We are looking for an individual with strong organisational capability, sound judgement, and the ability to lead with professionalism and integrity. If you're motivated by making a tangible difference in a world-leading academic setting, we invite you to apply.

This fully on-campus role requires presence across Denmark Hill and Guy's campuses.

This is a full-time post, and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Strong knowledge and experience in space planning, utilisation, and management, with the ability to engage and collaborate with a range of stakeholders to coordinate space requirements within a complex organisation
2. Proven ability to provide effective line management, including supporting performance, conduct, and professional development.
3. Strong organisational and analytical skills, with the ability to adapt to changing demands, manage competing priorities, and work independently.
4. Proven ability to communicate effectively and develop strong working relationships with colleagues and stakeholders at all levels.
5. Demonstrated experience of supporting or coordinating health and safety activity in a workplace setting, with an understanding of relevant legislation, policies, and the importance of creating a safe working environment
6. Confident in using Microsoft 365 tools (e.g. Word, Excel, PowerPoint, SharePoint, Outlook, Forms, Power BI), with the flexibility to adopt new technologies that support operational efficiency.
7. Attention to detail and accuracy in managing operational tasks, such as space allocation, asset management, and data analysis
8. A commitment to fostering an inclusive and supportive work environment, aligned with principles of equality, diversity, and inclusion

Desirable criteria

1. Experience of working in higher education or a similar environment, with knowledge of sector-specific challenges and opportunities
2. Previous experience in managing operational projects, including implementing process improvements and managing change effectively
3. Trained to IoSH or NEBOSH level or willing to undertake training if required.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our 'How we Recruit' pages.

Interviews are due to be held on the 2nd September.