Senior Business Manager - Citi

Jobs via eFinancialCareers; Belfast; Hybrid; GBP 43,000 - 47,000; Full time

Job summary

A global financial institution is seeking a Senior Business Manager to optimize vendor performance and manage third-party engagements. This role involves strategic planning, risk management, and effective communication to enhance vendor relationships and ensure compliance. Enjoy a hybrid working model and competitive benefits.

Benefits

Generous holiday allowance starting at 27 days

Annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees

Access to learning and development resources

Qualifications

• Experience in a fast-paced, large global financial services firm preferred.
• Demonstrable experience in third-party management is preferred.

Responsibilities

• Manage vendor relationships and third-party engagements.
• Conduct performance reviews and monitor KPIs/SLAs.
• Ensure compliance with internal policies and regulations.

Skills

Analytic

Vendor Management

Communication

Risk Management

Education

Relevant experience in financial services

Tools

Resources @ Citi

P2P

Fieldglass

Job description

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analytic, vendor management and communication to Citi's Loan's processing Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Senior Business Associate plays a critical role in the effective management of vendor relationships and third-party engagements. The Senior Business Associate is responsible for strategic planning, operational oversight, risk management, and communication to optimize vendor performance and mitigate risks. This role may also coordinate and manage business financials, employee headcount, and ad hoc projects as needed.

What You'll Do

• Serve as the primary point of contact for assigned vendors, building strong, collaborative relationships
• Conduct regular performance reviews, addressing issues and monitoring KPIs/SLAs
• Facilitate communication between stakeholders and vendors for alignment and transparency
• Manage vendor contracts, ensuring favourable terms and maintaining a contract repository
• Monitor contract expirations and collaborate with Sourcing/Legal/Business/Risk teams for extensions and amendments
• Review and approve vendor invoices for accuracy, compliance, and adherence to pricing agreements; resolve discrepancies
• Monitor vendor spending against the allocated budget, proactively addressing variances and preparing budget reports
• Conduct cost analyses to identify opportunities for optimization, savings, and efficiency
• Ensure compliance with internal policies/regulations; participate in audits and provide documentation
• Create Purchase Orders and oversee the timely and accurate processing of vendor payments
• Assess risks, ensure compliance with laws/regulations, and report on exposures
• Ensure vendor compliance with policies and track/report risk exposures
• Develop and maintain performance dashboards, analyse data for trends, and create reports for management review.
• Identify opportunities for cost savings and efficiency improvements through data analysis
• Identify and implement process enhancements for vendor management, document procedures, and stay updated on industry best practices
• Collaborate with stakeholders, communicate updates, and facilitate meetings.
  
  
  

What we'll need from you

• Relevant experience in a fast-paced, large global financial services firm (Operations/Finance/Accounting preferred).
• Experience with Resources @ Citi, P2P, and Fieldglass is advantageous.
• Demonstrable experience in third-party management is preferred.
• Energetic, flexible, collaborative, and proactive.
• Self-reliant, good problem solver, results-oriented with attention to detail.
• Ability to establish and build trust with professionals throughout the business.
• Strong, influential communicator who is articulate and concise.
• Strong risk management and control mindset.
• Evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations.
  
  
  

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
  
  
  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Business Strategy, Management & Administration ------------------------------------------------------

Job Family:

Business Execution & Administration ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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