Senior Business Insights Analyst

Trade Me Limited; Canterbury; Hybrid; NZD 60,000 - 100,000; Full time

Job description

Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first.

A key component of this role is the importance of connecting our data with what is happening across the business so we are looking for a passionate Senior Insights Analyst with commercial acumen who has a keen interest in working with all things data focusing initially on our Trade Me Jobs business. You'll play an important role in understanding our audience, engagement, revenue, inventory and providing meaningful insights that help us to identify opportunities, test hypotheses and inform our sales, product, and marketing strategies. This role can be based out of Auckland, Wellington or Christchurch.

Here's what you can expect from this role:

• Work with stakeholders to answer both open ended and specific, narrowly defined questions using our data
• Work with product managers and squad members to ideate and undertake competitor research (if required), thinking of ways to evaluate options and influence the direction of products aligned to the Trade Me Strategic focus areas
• Proactively investigate reasons and possible causes for user behaviour with sight of the potential for commercial value
• Dig into the data to understand the drivers of our business, causes of the trends and what we can do about it
• Design, produce and present insights products to stakeholders across the business in a way that allows them to make decisions
• Lead the use of data to evaluate experimentation such as A/B test design and monitoring within your squad
• Maintain and develop dashboards & data driven processes for BAU reporting and adhoc questions
• Develop insights generation techniques using a variety of tools ranging from first principles approaches to AI and machine learning.

What you will bring to our team:

• 5+ years' experience in commercial data environments
• BI and/or analytics experience working with large datasets
• Experience with SQL and any data visualisation tool (e.g. Power BI) is a must
• Experience in Python or R are desirable
• Experience with Google data products are desirable (e.g. Google Analytics, Big Query, Google Tag Manager, Adwords, Google Cloud Services)
• Experience with AB testing and experimentation would be desirable
• A proven ability to establish excellent cross-functional working relationships across all people within the company and key customers
• The ability to convey complex, technical information to non-technical persons
• Demonstrated ability to deliver projects in a fast-paced, results-oriented environment. Specifically, can solve problems efficiently and is comfortable with ambiguity and imperfect data.
• Good organisation, communication, negotiation, and analytical skills
• The ability to multi-task

You'll have the best time working at Trade Me, and this is why:

• Flexibility: Flexible working is the new normal. We have a guideline for our people to be in the office 60% of the time, with the remaining time being flexible. We support you with a home office setup and a utilities allowance to ensure you can work comfortably.
• Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.
• Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.
• Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.
• Learning: Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you. Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

Apply online for this role or contact [e-mail] for more information.

Trade Me connects Kiwi to create the life they want. Join us to shape the experience of thousands of Kiwi and grow your career from day one!