Senior Business Development Manager, Uk Hospitality & Retail

Planet Payment; England; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Planet Payment is hiring a hunter to accelerate growth across hospitality, retail and F&B in the UK. You will build your pipeline from scratch, engage Operations Directors, Finance leads and IT stakeholders, and bring merchants onto Planet’s gateway and DCC platform.

You’ll own the full sales cycle—from first conversation to live on platform—working with our referral network and Product/Operations teams. You’ll also raise Planet’s profile at industry events across the UK.

Qualifications

• You've sold complex B2B solutions in hospitality, retail, F&B or payments.
• You understand merchant acquiring, gateway integrations, and what senior hotel/retail stakeholders care about commercially.
• You know the UK market and can build trust with key decision-makers.

Responsibilities

• Sell Planet products, you will build your pipeline from scratch. You’ll identify the right merchants, get in front of Operations Directors, Finance leads and Group Technology contacts, and bring them onto Planet’s gateway, acquiring and DCC platform.
• You’ll own the full sales cycle. That means multi-stakeholder engagements, commercial proposals, and seeing deals through from first conversation to live on platform. You’ll work closely with our referral partner network, Product and Operations teams to make sure what you sell lands properly.
• You’ll also be visible. Industry events, trade bodies, the right rooms across the UK and the wider region. Building Planet’s profile in hospitality and retail payments is part of this role, not an afterthought.

Job description

About Us:

Planet is a leading technology company transforming payments by putting customer experience first.

We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview

Planet is a global payments company built for merchants where reliability and scale really matter. Hotels, premium retail, restaurants. We combine payments gateway, merchant acquiring and currency solutions into one connected stack, and we operate in over 120 markets.

Unlike many of our competitors, we own the full payments relationship. That means merchants get one commercial conversation, one integration, one partner. In the UK, that proposition is largely untapped and we’re moving to change that.

We’re hiring a hunter to accelerate Planet’s growth across hospitality, retail and F&B. The territory is open and the opportunity is real.

What You Will Do

• Sell Planet products, you will build your pipeline from scratch. You’ll identify the right merchants, get in front of Operations Directors, Finance leads and Group Technology contacts, and bring them onto Planet’s gateway, acquiring and DCC platform.
• You’ll own the full sales cycle. That means multi-stakeholder engagements, commercial proposals, and seeing deals through from first conversation to live on platform. You’ll work closely with our referral partner network, Product and Operations teams to make sure what you sell lands properly.
• You’ll also be visible. Industry events, trade bodies, the right rooms across the UK and the wider region. Building Planet’s profile in hospitality and retail payments is part of this role, not an afterthought.

Who You Are

• You’ve sold complex B2B solutions before, in hospitality, retail, F&B or somewhere close to payments. You understand how merchant acquiring works, how gateway integrations actually get scoped, and what a senior stakeholder at a hotel group or retail chain genuinely cares about commercially.
• You can navigate a buying group. You know that the FD, the IT Director and the Operations lead all need a different conversation, and you’re comfortable leading all three.
• You know the UK market. You understand how buying decisions get made here, who the right people are, and how trust gets built.
• As a self-starter, you build momentum yourself, you forecast honestly, and you take ownership of your number like it’s your own business.
• Experience with DCC or EPOS environments is useful. An existing network in the UK hospitality or premium retail is a real advantage. Neither is a dealbreaker if everything else is there.

In Addition, You’ll Be

Energised by building something from the ground up rather than managing what already exists. Resilient when deals take longer than expected. Collaborative enough to get the best out of the teams around you. And genuinely curious about the technology you’re selling, because the merchants you’ll be talking to will expect you to know it.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.