Senior Business Consultant

PEXA UK

Thame

Hybrid

GBP 90,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Wellbeing days

Paid study leave

Equity plan

Job summary

PEXA UK is seeking an experienced Senior Business Consultant to join the UK Client Delivery team. You will lead complex engagements from discovery through to go-live, shaping transformation for lenders, conveyancers and industry partners.

You will build executive relationships, define future-state operating models and drive value realisation, with hybrid working and collaboration with international teams.

Qualifications

Significant experience within the UK property industry, ideally across mortgage lending, conveyancing or related sectors.
Experience in consulting, advisory or transformation leadership roles.
Proven track record delivering large-scale digital and operational transformation programmes.
Significant experience leading pre-sales activities, including solution shaping, business case development and executive stakeholder engagement.

Responsibilities

Own end-to-end consulting engagements, ensuring exceptional quality and alignment with customer and PEXA strategic objectives.
Build trusted relationships with senior customer stakeholders, becoming a valued partner rather than a vendor.
Represent PEXA at customer forums, industry events and executive-level engagements.
Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders.
Deliver compelling, insight-led product demonstrations.
Support the development of business cases, value propositions and transformation roadmaps.
Facilitate detailed design workshops to understand customer processes, operating models and strategic goals.
Design scalable, robust solutions that maximise value realisation from PEXA adoption.
Provide delivery assurance throughout customer programmes, working closely with Client Delivery Managers and cross-functional teams.
Identify and manage key risks, dependencies and stakeholder expectations.
Champion best practice across scope, design, testing and readiness activities.
Ensure high-quality outputs that support both customer outcomes and internal knowledge sharing.
Partner with customers post go-live to identify optimisation opportunities and benefits realisation initiatives.
Provide market and customer insights that influence PEXA's product strategy and roadmap.
Contribute to the evolution of consulting frameworks, methodologies and delivery standards.
Mentor and support colleagues across the Client Delivery team.
Provide leadership across cross-functional initiatives and, as the business grows, potentially lead a multidisciplinary team.

Skills

Stakeholder management

Consulting

Transformation leadership

Executive engagement

Solution design

Pre-sales

Agile & Waterfall

Job description

Hi, we’re PEXA!
We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.

We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We’re growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

We're looking for an experienced and commercially minded Senior Business Consultant to join our UK Client Delivery team. This is a unique opportunity to play a leading role in shaping how lenders, conveyancers and industry partners adopt innovative digital solutions that improve customer outcomes and transform the property transaction experience.

As a Senior Business Consultant, you will leverage your deep expertise in UK mortgage lending, conveyancing and digital transformation to lead complex customer engagements from pre-sales discovery through to implementation, go-live and ongoing optimisation.

Acting as a trusted advisor to senior stakeholders, you will help customers define their transformation vision, design future-state operating models and realise measurable value through adoption of PEXA's platform and broader group services.

You will also play a key leadership role internally, driving continuous improvement across our delivery frameworks, methodologies and customer engagement approaches as we scale our UK operations.

What You’ll Be Doing

Own end-to-end consulting engagements, ensuring exceptional quality and alignment with customer and PEXA strategic objectives
Build trusted relationships with senior customer stakeholders, becoming a valued partner rather than a vendor
Represent PEXA at customer forums, industry events and executive-level engagements

Driving Pre-Sales and Solution Design

Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders
Deliver compelling, insight-led product demonstrations
Support the development of business cases, value propositions and transformation roadmaps
Facilitate detailed design workshops to understand customer processes, operating models and strategic goals
Design scalable, robust solutions that maximise value realisation from PEXA adoption

Supporting Successful Delivery

Provide delivery assurance throughout customer programmes, working closely with Client Delivery Managers and cross-functional teams
Identify and manage key risks, dependencies and stakeholder expectations
Champion best practice across scope, design, testing and readiness activities
Ensure high-quality outputs that support both customer outcomes and internal knowledge sharing

Driving Continuous Improvement

Partner with customers post go-live to identify optimisation opportunities and benefits realisation initiatives
Provide market and customer insights that influence PEXA's product strategy and roadmap
Contribute to the evolution of consulting frameworks, methodologies and delivery standards

Developing Others

Mentor and support colleagues across the Client Delivery team
Provide leadership across cross-functional initiatives and, as the business grows, potentially lead a multidisciplinary team

What You’ll Bring

You are an experienced consultant and transformation leader who combines deep industry expertise with strong commercial acumen and exceptional stakeholder management skills.

Experience

Significant experience within the UK property industry, ideally across mortgage lending, conveyancing or related sectors
Experience in consulting, advisory or transformation leadership roles
Proven track record delivering large-scale digital and operational transformation programmes
Significant experience leading pre-sales activities, including solution shaping, business case development and executive stakeholder engagement
Strong understanding of the full product lifecycle, from product delivery and implementation through to operational support and continuous improvement
Experience working across Agile and Waterfall delivery methodologies
Demonstrated success leading cross-functional teams, with or without formal line management responsibility
Experience working with international teams across multiple time zones is advantageous

Skills & Capabilities

Exceptional communication and presentation skills, with strong attention to detail
Outstanding stakeholder management and influencing capabilities at executive and operational levels
Ability to navigate ambiguity and bring clarity to complex challenges
Strategic thinker with strong analytical and problem-solving skills
Excellent organisational and prioritisation skills, capable of managing multiple concurrent initiatives
Customer-first mindset with a focus on delivering measurable business value
High levels of integrity, resilience and professional maturity
Comfortable representing PEXA externally and engaging with industry bodies and market participants

Key Skills

Exceptional communication and stakeholder management skills
Strategic thinker with strong analytical and problem-solving ability
Comfortable navigating ambiguity in a fast-paced environment
Highly organised with the ability to manage multiple priorities
Customer-first mindset with a focus on delivering measurable value
Confident representing PEXA externally and engaging with industry stakeholders

Why become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Here’s a snapshot of what your life at PEXA could look like:

Your wellbeing:

Enjoy four Wellness Days across the year to rest and recharge, plus 24/7 personal safety, medical and mental health support through Sonder. You’ll also receive an £800 Health Flex Pot to spend on health options, alongside access to a digital GP, mental health and nutrition consultations, and support with eye tests and glasses.

Your growth:

Grow your skills and shape your career through PEXA Academy and LinkedIn Learning. You’ll also have up to five days’ paid study leave each year for relevant courses.

Your rewards:

Our reward and recognition benefits include performance-based incentives, the PEXA OwnIt Equity Plan for eligible employees, PEXA Impact Awards and a £500 employee referral bonus. You’ll also have access to discounts through Perkbox and Get Active.

Your family:

Eligible permanent employees with at least 12 months’ continuous service can receive up to 20 weeks’ paid maternity or adoption leave and up to four weeks’ paid paternity leave, in addition to statutory entitlements. You’ll also have access to support for family and life events, including family grief counselling, discounted legal services and UK-registered veterinary advice.

Your work/life blend:

We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. Our hybrid approach combines regular in-office connection with working from home. You may also be able to work remotely from an approved country for up to two weeks every six months and purchase up to four additional weeks of annual leave each year.

Your opportunity to give back:

Use your paid Volunteer Day to support a cause that matters to you and enjoy events throughout the year that bring PEXArians together to connect and celebrate.

Sounds like you?

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