Senior Business Analyst - Sydney

Graincorp Operations; Wales; Hybrid; GBP 150,000 - 190,000; Full time

Job summary

A leading company in sustainable agriculture seeks a Senior Business Analyst to enhance customer experience through digital solutions. You will work in a collaborative team, tasked with analyzing and delivering business requirements for various digital platforms. Enjoy flexible working arrangements, professional development, and a supportive work culture while contributing to connecting rural communities with their food needs.

Benefits

Flexible working arrangements

Professional development & leadership programs

Hybrid work options

Health & wellbeing support

Inclusive culture

Qualifications

• Experience with customer-facing websites, ecommerce platforms, mobile applications.
• Passionate about Agile delivery methods and familiar with Waterfall.
• Ability to work autonomously and efficiently with UX Analysts.

Responsibilities

• Identify, document business requirements and deliver solutions for digital platforms.
• Facilitate workshops and manage business process analysis initiatives.
• Coordinate training, user acceptance, and oversee change management.

Skills

Stakeholder management

Agile methodology

Customer value focus

Education

3+ years Digital BA experience

Tools

JIRA

Confluence

Job description

Role: Senior Business Analyst
Location: Sydney
Salary range: $150k - $190k + bonus opportunity

What did you have for breakfast today? Whether it's the flour in your toast or the grain in your cereal, it's highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we're proud to be leading the way in sustainable agriculture

About the role:
As the Senior Business Analyst at GrainCorp, you will identify, analyse, document and deliver business requirements and processes to support the delivery of customer digital solutions and GrainCorp's customer digital platforms such as: GrainCorp's Customer Portal and Mobile App, Customer Relationship Management (CRM) System, Corporate Website and Customer Experience products and services; to enhance customer experience and operational efficiency.

In this role you will:

• Work closely with Business Units to identify, analyse and document requirements, user stories and facilitate workshops
• Analyse and deliver business process analysis initiatives by either managing some components of large initiatives or all components of small/medium sized initiatives.
• Foster and build key relationships with Product Owners, Business Process Owners and Subject Matter Experts team members
• Provide oversight, own and maintain the Digital Business Analysis governance and continuous improvement in relation to Digital products
• Help co-ordinate training, user acceptance, product showcases and change management of solutions

Our successful candidate will have the following:

• 3 or more years Digital BA experience working on Digital projects (customer-facing websites, ecommerce platforms and mobile applications)
• A passion for working Agile and in Agile software delivery methods (specifically Scrum/Kanban and its associated ceremonies) but also possess a working knowledge of Waterfall software delivery methods
• Confidence and proficiency using JIRA and Confluence (admin level abilities a bonus)
• Experience and ability to efficiently work with User Experience Analysts to develop appropriate solutions
• Excellent stakeholder management skills and strong focus on customer value
• Demonstrated high level of initiative and ability to self-start and work without supervision.

What we offer:

• Flexible working arrangements (3 mandatory days in office)
• Professional development & leadership programs
• Hybrid work and flexible leave options including birthday leave
• Health & wellbeing support
• Inclusive, values-driven culture
• We're proud to be a Family Inclusive Workplace accredited employer

Ready to apply?
It's simple - submit your application. If your background aligns, our team will be in touch for a quick chat about your experience. We're looking forward to getting to know you!