Senior Business Analyst - Shared Services Transformation

Robert Walters UK; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global business services firm in London is looking for a Senior Business Analyst to lead transformative projects. The role involves collaborating with teams to analyze business processes and develop functional solutions. Candidates should have over 5 years of experience in business transformation and strong analytical skills. This position offers an opportunity to drive positive change in a dynamic environment.

Qualifications

• 5+ years' experience in business transformation or management roles.
• Experience with Shared Services or Global Business Services is preferred.
• Excellent interpersonal skills and strong documentation skills.

Responsibilities

• Collaborate with cross-functional teams to elicit requirements.
• Analyze complex business processes and translate into functional solutions.
• Act as a trusted advisor to stakeholders.

Skills

Business transformation

Process optimization

Strong documentation skills

Interpersonal skills

Advanced analytical skills

Flexibility in communication

Job description

Senior Business Analyst - Shared Services Transformation

This is an exciting opportunity for a Senior Business Analyst to join a global business with its HQ based in London. The ideal candidate will have experience working on Shared Services, Global Business Services, or Target Operating Model projects as a Senior Business Analyst.

As a Senior Business Analyst, you will be involved in a wide range of transformative projects within the Transformation department. Your responsibilities will include collaborating closely with cross-functional teams both locally and globally to elicit requirements, analyze complex business processes, and translate these into functional solutions aligned with strategic objectives. You will act as a trusted advisor to stakeholders at all levels, facilitate workshops, evaluate existing processes critically, and drive positive change through well-documented recommendations.

Key Responsibilities:

• Minimum of 5+ years' relevant experience in business transformation or management roles involving significant business analysis responsibilities.
• Experience with Shared Services or Global Business Services driving process change is preferred.
• Excellent interpersonal skills to work dependably within teams and independently as required.
• Strong documentation skills with a focus on rigorous quality control before final sign-off.
• Ability to work effectively across multiple time zones, demonstrating flexibility in communication styles.
• Strong communication skills to engage confidently with sponsors and stakeholders at all levels; capable of challenging assumptions constructively.
• Advanced analytical skills related to process optimization, data interpretation/mapping exercises, systems integration challenges, and attention to detail.

If this role interests you, please apply below.

Robert Walters Operations Limited is an employment business and agency, welcoming applications from all candidates.