Senior Business Analyst - Salesforce

StepStone Group; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise mondiale cherche un Analyste Commercial pour diriger des initiatives de transformation des affaires en utilisant Salesforce. Le candidat idéal aura une solide expérience dans la gestion des parties prenantes et dans l'analyse des processus, tout en ayant un impact positif sur le marché du travail. Des avantages tels que des journées de congé, des soins de santé privés et un modèle de travail hybride sont offerts.

Benefits

29 jours de congé + jours fériés

Assurance médicale et dentaire privée

Cotisation de retraite correspondante

Programme d'assistance aux employés 24/7

Couverture vie

Travail hybride (3 jours au bureau)

Jours de bénévolat

Amenez votre chien au bureau

Qualifications

• Expérience en tant qu'analyste commercial sur des initiatives à forte complexité.
• Expérience avec Salesforce et des technologies connexes.
• Compétences en gestion des parties prenantes et en analyse de processus.

Responsibilities

• Diriger des initiatives complexes et analyser les processus existants.
• Gérer les attentes des parties prenantes et faciliter la communication.
• Utiliser des méthodologies Agile pour assurer le succès des projets.

Skills

Business Process Analysis

Analytical Skills

Communication

Problem Solving

Critical Thinking

Tools

Salesforce

Job description

Company Description

At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.

Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the world's leading job platform.

Job Description

Join our team and you'll be responsible for driving business transformation and optimising processes through the effective use of Salesforce and other related technologies.

Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a blend of analytical, technical and business acumen with a proven track record for delivering innovative solutions that align with business objectives.

You will play a vital role as we reimagine the labour market to make it work for everybody.

Your responsibilities

• Lead on high complexity/value initiatives: Review and analyse existing business processes to identify inefficiencies and areas for improvement; Use relevant techniques such as gap or use case analyses to recommend holistic solutions that align with business objectives; Develop and document business requirements and functional specifications.
• Stakeholder management: Bridge the gap between various business department and technical teams to ensure effective communication and collaboration; Facilitate workshops and meetings to achieve clear outcomes with comprehensive outputs; Manage stakeholder expectations and ensure alignment with project goals; Facilitate complex and challenging discussions with all levels of stakeholders to get input and buy in.
• Focus on business value and project success: Assist in planning of projects, ensuring they are set up to deliver on time and within budget; Use Agile tools and methodologies to drive progress and track deliverables; Drive informed business decisions by providing relevant analysis and information, including data analysis and interpretation as well as assessing urgency and risk; Coordinate with cross-functional teams to ensure project success.
• Continuous improvement: Stay updated with industry trends and best practices; Contribute to the standardisation of internal BA artefacts; Provide training and support to more junior members of the Business Analysis team.

Qualifications

• Proven experience as a Business Analyst working on high complexity/value initiatives.
• Proven experience working with Salesforce and related technologies.
• Strong track record of facilitation with multiple, diverse and complex stakeholder groups.
• Proficient in business process analysis (including all relevant tools and techniques) and systems development lifecycles.
• Strong and concise communicator, who can demonstrate critical thinking and problem-solving skills and be curious by nature and dares to ask questions, challenge ideas or question the status quo in a constructive way.

Additional Information

We're a community here that cares as much about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some of the benefits we offer:

• 29 days holiday allowance + bank holidays
• Private medical and dental healthcare
• Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
• 24/7 Employee Assistance Programme
• Life Assurance Cover
• Cycle to work scheme
• Hybrid working model (3 days working from the office)
• Volunteering days
• and you can bring your dog to the office on Mondays and Fridays!

Our commitment

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:

• Armed Forces Covenant: Bronze Award, Employer Recognition Scheme
• EcoVadis: Bronze Award
• Fertility Friendly Employer, accredited by Fertility Matters at Work
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
• Stonewall: Gold Award
• Stonewall: Top 100 Workplace Equality Index (85)