Senior Business Analyst - Operational Risk, Process, Technology

Morson Group; Northampton; Hybrid; GBP 90,000 - 95,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Business Analyst to join a global financial services organization in Northampton. The successful candidate will lead a team of Business Analysts, ensuring alignment between business requirements and regulatory expectations, and contribute to a major transformation program. A strong background in operational risk or product governance, along with proven leadership skills, is essential for this role. Competitive salary and hybrid working offered.

Qualifications

• Strong background in business process and application development within operational risk or product governance initiatives.
• Proven leadership skills, with experience guiding diverse BA teams and managing vendors.
• Experienced in navigating challenging conversations and driving accountability.

Responsibilities

• Act as the senior BA for a team of ~10 Business Analysts.
• Lead hands-on BRD development and maintain quality across the team.
• Ensure alignment between business needs, technical solutions, and regulatory expectations.

Skills

Business process development

Leadership skills

Application design

Risk management knowledge

Job description

Senior Business Analyst - Operational Risk, Process, Technology

Senior Business Analyst - Operational Risk
Location: Northampton (Hybrid - 2-3 days per week)
Salary: £90,000 - £95,000 per annum + benefits

We're partnered with a leading global financial services organisation to recruit a Senior Business Analyst for a business-critical transformation programme.

The role
This is a complex, regulated initiative focused on transforming the organisation's product governance framework. The programme has critical phases to deliver - including go-live, post-production support, and decommissioning of legacy systems.

You'll be joining at a crucial point in the journey - helping to ensure delivery aligns to rigorous regulatory requirements and operational risk standards, while guiding a large group of Business Analysts through a formal, standardised process.

Key Responsibilities:

• Act as the senior BA for a team of ~10 Business Analysts (mix of perm, contract, and vendor resources)
• Lead by example with hands-on BRD development and oversight of quality and consistency across the team
• Supervise and mentor BAs: conduct 1:1s, spot-check work, provide direction, and resolve blockers
• Represent the BA function in governance forums, aligning with delivery pods and escalating where required
• Ensure alignment between business needs, technical solutions, and regulatory expectations
• Work closely with stakeholders across operations, risk, product governance, and IT
• Translate complex process and tech requirements into actionable deliverables using the organisation's established methodology
• Champion best practice in business process design and product governance within a risk-regulated environment

About You:

• Strong background in business process and application development within operational risk or product governance initiatives
• Experience working within a risk function is highly desirable
• Proven leadership skills, with experience guiding diverse BA teams and managing vendors/MSPs
• Confident in navigating "painful" conversations, challenging the status quo, and driving accountability
• Able to bridge the gap between business and tech - understanding application design and identifying poor process executions
• Experienced in working on large, regulated change programmes with technical delivery elements
• Comfortable representing the BA function to senior stakeholders in formal forums
• Adept at writing and reviewing BRDs to high standards
• Familiarity with CMS workflow tooling (or similar configurable platforms) is a plus