Senior Business Analyst - Microsoft 365

www.findapprenticeship.service.gov.uk - Jobboard; Swindon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A government agency in the UK is seeking an experienced Senior Business Analyst to lead the implementation of Microsoft 365 and oversee the migration from Google Workspace. The role involves spearheading digital transformation initiatives, optimizing processes, and enhancing user experiences through innovative AI solutions. Candidates should possess strong business analysis skills and a passion for driving change in a collaborative environment.

Benefits

Inclusive workplace culture

Opportunities for professional development

Qualifications

• Experience with data migration strategies and system implementations.
• Proven track record in stakeholder management and communication.
• Strong analytical skills for gap analyses and process assessment.

Responsibilities

• Lead the implementation of Microsoft 365 and oversee the migration process.
• Design and drive data migration strategies to ensure efficiency.
• Conduct impact analyses and make data-driven recommendations.

Skills

Business analysis

Stakeholder engagement

Data governance

Change management

Digital transformation

Education

Degree in relevant field

Certification in Business Analysis

Tools

Microsoft 365

Google Workspace

Microsoft Power Platform

Salesforce

ServiceNow

Dynamics 365

Job description

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.

We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions.

Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is about ensuring our services meet the needs of government departments and civil servants.

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact, influence, your voice matters, and you help shape our future.

The GPA is committed to representing the communities we serve by making Diversity, Equality, and Inclusion part of everything we do. We particularly invite applications from candidates who are disabled, ethnically or gender diverse, and those who identify as LGBTQ+.

Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients, and customers? We are looking for an experienced and forward-thinking Senior Business Analyst to lead the implementation of Microsoft 365 and migration from Google Workspace. This role will spearhead the deployment of Generative AI and Agentic AI capabilities using Microsoft Co-pilot and Microsoft Co-pilot Studio, empowering business users with intelligent automation and integrating with platforms like Salesforce, ServiceNow, and Dynamics 365. The role involves implementing Microsoft Power Platform for low-code/no-code solutions, deploying Microsoft Purview for data governance, Microsoft Defender for security, and Microsoft Sentinel for SIEM/SOC capabilities. Responsibilities include gathering business requirements, analysing processes, ensuring smooth migration, and strategic planning aligned with business goals.

If you are passionate about digital transformation, optimizing processes, and delivering innovative AI solutions that generate tangible outcomes, we want to hear from you!

This Role Matters:

• Lead a Mission-Critical Transformation - Play a key role in adopting tools that define collaboration, innovation, and operation for years to come.
• Drive Real Change - Work with decision-makers to shape processes impacting productivity, employee satisfaction, and digital workplace experience.
• Empower the Workforce - Ensure teams have access to the best tools and knowledge to succeed in the digital workplace.

If you are ready to lead a major digital transformation project and make a lasting impact, apply now to lead change, innovate, and shape our future!

KEY RESPONSIBILITIES:

Business Analysis

Requirements and Specifications (Functional & Technical)

• Elicit business, stakeholder, and solution requirements; prepare business requirements documents.
• Translate needs into functional specifications for developers and architects, aligning technical implementation with business goals.

System and Data Migration Strategy

• Design and drive the strategy for migrating data and systems from Google Workspace to Microsoft 365.
• Develop a data inventory for migration, ensuring minimal disruption.

Change Impact Analysis

• Assess the impact of Microsoft 365 implementation on processes, systems, data, and roles.
• Perform gap analyses and provide data-driven recommendations.
• Create a list of existing Identity Management / SSO integrations needing re-integration with Microsoft 365.

Information Governance - Compliance and Data Governance

• Ensure migration aligns with legal, regulatory, and compliance standards.
• Work with security and legal teams on GDPR and data retention policies.

Stakeholder Engagement and Communication

• Identify stakeholders, create engagement plans, and communicate project impacts and progress.
• Ensure alignment with business needs and foster positive change attitudes.

User Adoption and Training

• Collaborate on learning programs, tutorials, and workshops for Microsoft 365 tools.
• Design solutions to enhance user experience and productivity.