Senior Business Analyst

Quickline Communications Limited; Willerby; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading company that provides reliable broadband services is seeking a Senior Business Analyst to drive transformation across the business. You will play a pivotal role in defining business processes and ensuring the effective implementation of a Salesforce platform, while collaborating closely with various stakeholders. This role requires strong experience in IT, particularly with Salesforce, plus a passion for continuous improvement and data analysis. Excellent benefits and a supportive team await.

Benefits

Pension - 5% employer / 5% employee contribution

WPA Health Scheme

25 days annual leave + bank holidays

High Street Shopping Discount Scheme

Free Parking on site

Regular ‘Lunch & Learns’

Social Events

Thank Q Awards

Qualifications

• Proven experience as a Senior Business Analyst, particularly within IT focused teams.
• Strong knowledge of the Salesforce ecosystem with hands-on project experience.
• Demonstrated leadership experience or managing small teams.

Responsibilities

• Collaborate with stakeholders to translate business objectives into actionable plans.
• Define business processes aligned with strategic goals.
• Lead representation of IT function on major projects.

Skills

Stakeholder Management

Process Mapping

Data Analysis

Agile Methodologies

Education

Bachelor's Degree

Tools

Salesforce

Job description

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we’re looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here’s why you’ll love this role…

• Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.
• Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.
• Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.
• Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform.
• Analyse KPIs and data insights to identify areas for continuous improvement.
• Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria.
• Bridge the gap between technical teams and business users — translating the nontechnical into technical, and vice versa.
  
  

Here’s why you’ll be great in this role…

• Proven experience as a Senior Business Analyst, particularly within IT focused teams.
• Strong knowledge of the Salesforce ecosystem with hands on project experience.
• Confident producing and executing system and user test plans.
• Demonstrated leadership experience or managing small teams.
• Skilled in process mapping and documentation.
• Familiarity with AGILE methodologies and working in agile delivery environments.
  
  

The Benefits…

• Pension - 5% employer / 5% employee contribution.
• WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction.
• Social Events - Summer and Christmas parties etc.
• Thank Q Awards - Monthly £50 winner, yearly £500 winner.
  
  

… and more.

Please note: Unfortunately, we can’t offer visa sponsorship.