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Senior Business Analyst

Quickline Communications

Willerby

Hybrid

GBP 45,000 - 65,000

Full time

14 days ago

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Job summary

Quickline Communications is on a mission to provide reliable broadband and is seeking a Senior Business Analyst to drive transformation within the business. You'll play a key role in implementing a Salesforce platform, collaborating with stakeholders, and improving business processes. This is a hybrid role offering a variety of benefits, including company events and health support.

Benefits

Pension - 5% employer / 5% employee contribution
WPA Health Scheme
25 days annual leave + bank holidays
High Street Shopping Discount Scheme
Free Parking on site
Regular 'Lunch & Learns'
Social Events - Summer and Christmas parties
Thank Q Awards - Monthly & yearly bonuses

Qualifications

  • Strong knowledge of the Salesforce ecosystem.
  • Experience leading transformation projects.
  • Skilled in creating high-quality documentation.

Responsibilities

  • Collaborate with stakeholders to understand business objectives.
  • Define and document robust business processes.
  • Lead projects and analyze KPIs for continuous improvement.

Skills

Stakeholder Management
Agile Methodologies
Process Mapping
Leadership

Education

Proven experience as a Senior Business Analyst

Tools

Salesforce

Job description

Senior Business Analyst

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we're looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here's why you'll love this role...

- Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.

- Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.

- Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.

- Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform.

-Analyse KPIs and data insights to identify areas for continuous improvement.

- Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria.

- Bridge the gap between technical teams and business users - translating the nontechnical into technical, and vice versa.

Here's why you'll be great in this role...

- Proven experience as a Senior Business Analyst, particularly within IT focused teams.

- Strong knowledge of the Salesforce ecosystem with hands on project experience.

- Confident producing and executing system and user test plans.

- Demonstrated leadership experience or managing small teams.

- Skilled in process mapping and documentation.

- Familiarity with AGILE methodologies and working in agile delivery environments.

The benefits...

- Pension - 5% employer / 5% employee contribution.

- WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.

- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.

- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.

- Free Parking on site.

- Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction.

- Social Events - Summer and Christmas parties etc.

- Thank Q Awards - Monthly £50 winner, yearly £500 winner.

... and more.

Please note: Unfortunately, we can't offer visa sponsorship.

#LI-Hybrid

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