Senior Business Analyst

NHS Blood and Transplant; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A health organization in the UK is seeking a Senior Business Solutions Analyst to drive digital transformation in their Donor and Session Programme. The ideal candidate will manage and support a team, develop solutions aligned with organizational strategy, and focus on stakeholder engagement. A Master's degree and extensive experience in business process management are essential. This role offers flexible working, competitive leave, and opportunities for professional growth.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Continuous learning culture

Qualifications

• In-depth understanding of business process management.
• Significant experience in process mapping and continuous improvement.
• Strong understanding of new system development principles.

Responsibilities

• Develop business-focused, digital-led solutions.
• Lead and manage Business Solutions Analysts and Analysts.
• Produce requirement specifications and functional documentation.

Skills

Stakeholder management

Business process management

Process mapping

Continuous improvement methodologies

Digital strategic planning

Education

Masters level qualification or equivalent experience

Job description

Overview

NHSBT enables people to make a lifesaving difference by donating blood, organs, tissues, or stem cells. This role offers the chance to apply your professional expertise to a respected organisation dedicated to saving lives.

As a Senior Business Solutions Analyst, you’ll deliver expert analysis to help shape services, processes, and digital solutions within the ambitious Donor and Session Programme (DASP). You’ll work in a multi-disciplinary team driving transformation of business and user experiences, requiring strong stakeholder management and leadership of business analysis activities.

The role includes managing or supporting other analysts, handling multiple projects with varying timelines, and balancing your own workload with team coordination. It requires initiative and autonomy, particularly in remote, virtual teams, while knowing when to seek support.

Every improvement you deliver contributes to NHSBT's mission to keep costs low and ensure more funding goes to front line NHS care — helping to save and improve lives every day.

Main duties of the job

You will develop business-focused, digital-led solutions to support NHSBT’s operational and strategic change agenda. Key responsibilities include:

• Aligning digital solution options with NHSBT’s strategy and effectively communicating with stakeholders
• Leading and managing Business Solutions Analysts and Business Analysts where required
• Producing requirement specifications, process maps, interface guides, and functional documentation while maintaining standards and policies
• Providing governance across the systems lifecycle to ensure business needs are met
• Coordinating cross-functional teams to validate and improve processes and resolve service or software issues
• Researching and developing solutions that best fit NHSBT’s corporate needs
• Designing workflows and processes that deliver high performance and ensuring process assurance
• Managing compliance and quality in line with regulatory standards

The role involves travel, irregular hours, and occasional overnight stays with notice.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary — donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

What we offer

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns)
• Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• Continuous learning culture with opportunities for personal and professional growth through the Thrive program.

This vacancy will close at 23:59 on 28th September 2025. Interviews are anticipated to be held on w/c 13th October 2025, subject to confirmation.

Person Specification

Qualifications

• Essential: Educated to masters level or equivalent experience
• Essential: Demonstrates commitment to own continued professional development (CPD)

Experience

• Essential: In-depth understanding of current state and good practice of business process management
• Essential: Significant experience of process mapping and continuous improvement methodologies
• Essential: Significant experience of best practice methods for eliciting and managing requirements
• Essential: Good understanding of the principles associated with the development and introduction of new and novel systems and processes
• Essential: Significant experience of digital strategic planning and successful management of large-scale change
• Essential: Significant experience of digital business process management to support significant business change across various models (e.g., manufacturing, health, clinical, customer service, logistics)
• Essential: Strong stakeholder management

Employer details

NHS Blood and Transplant

Address: England; Barnsley Blood Centre, Capitol Way, Dodworth; England; United Kingdom; S75 3FG

Employer's website