Senior Business Analyst

Quickline Communications Limited; Redcar; On-site; GBP 45,000 - 60,000; Full time

Job summary

Quickline Communications Limited recherche un Senior Business Analyst passionné pour mener à bien des projets de transformation. Le candidat idéal aura une solide expérience dans le domaine, particulièrement avec le système Salesforce, et saura travailler en mode AGILE. Vous serez responsable de l'analyse des processus d'affaires et de la création de solutions efficaces, tout en travaillant en étroite collaboration avec des équipes interfonctionnelles. Ce rôle offre de nombreux avantages, y compris des congés supplémentaires et un programme de santé complet.

Benefits

Pension – 5% employeur / 5% employé

WPA Health Scheme

25 jours de congé annuel + jours fériés

Remises dans les magasins

Stationnement gratuit sur site

Événements sociaux

Thank Q Awards

Qualifications

• Expérience en analyse des besoins et mise en œuvre de solutions.
• Leadership dans des équipes techniques et gestion de projets.
• Compétences démontrées dans la documentation fonctionnelle et technique.

Responsibilities

• Collaborer avec les parties prenantes pour traduire les objectifs commerciaux en plans actionnables.
• Définir et documenter les processus métiers pour garantir leur robustesse.
• Agir en tant que représentant des fonctions informatiques sur des projets majeurs.

Skills

Gestion des parties prenantes

Mapping des processus

Analyse de données

Compétences en leadership

Connaissance de la méthode AGILE

Education

Expérience avérée en tant que Senior Business Analyst

Tools

Salesforce

Job description

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we’re looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here’s why you’ll love this role…

• Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.
• Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.
• Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.
• Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform.
• Analyse KPIs and data insights to identify areas for continuous improvement.
• Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria.
• Bridge the gap between technical teams and business users — translating the nontechnical into technical, and vice versa.
  
  

Here’s why you’ll be great in this role…

• Proven experience as a Senior Business Analyst, particularly within IT focused teams.
• Strong knowledge of the Salesforce ecosystem with hands on project experience.
• Confident producing and executing system and user test plans.
• Demonstrated leadership experience or managing small teams.
• Skilled in process mapping and documentation.
• Familiarity with AGILE methodologies and working in agile delivery environments.
  
  

The Benefits…

• Pension – 5% employer / 5% employee contribution.
• WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction.
• Social Events – Summer and Christmas parties etc.
• Thank Q Awards – Monthly £50 winner, yearly £500 winner.
  
  

… and more.

Please note: Unfortunately, we can’t offer visa sponsorship.